Financial Services Associate

Job Description

Job Description

We are a Financial Services company in the greater Wichita, KS area. We are looking for a teller candidate to better our team. You will be responsible for approval of loans and providing excellent customer service in the financial services industry.



 



 

Responsibilities:

• Greeting Customers
• Approval of Payday and Title Loan products
• Communicating terms and conditions of loans
• Performing check cashing transactions
• Performing bill pay and money transfer services
• Responsible balancing of personal cash drawer
• Resolving customer concerns
• Marketing and promoting the department to businesses throughout the market area
• Supporting Pawn & Retail Department via Phone Call Transactions and In-Person Assistance

Qualifications:



 

• Previous experience in financial services preferred
• Strong customer service
• Good communication skills
• Strong cash handling skills
• Ability to work under pressure
• Ability to multi-task
• Ability to work flexible hours including evenings and Saturdays (on rotation)
• Ability to use a computer and multi-line phone system
• Strong basic math skills - passing an assessment is required for employment consideration
• Bilingual in Spanish is preferred but not required