Shift Leader

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

We are looking for an experienced and passionate Shift Leader to join our team.

REQUIREMENTS:

• Must be at least 18 years old 
• High school diploma or equivalent 
• Flexibility to work nights, weekends, and holidays 
• Ability to stand for long hours at a time and work in a fast-paced environment. 
• Manager Food Handlers

RESPONSIBILITIES:

• Act as ambassador for brand standards and company values. Knows and coaches to them at every opportunity. 
• Execute Food Safety & Line Checks 100% on every shift and takes any corrective action required 
• Perform Management Travel Paths and Pre-shift Meeting Checklists in accordance with Shift Checklists. 
• Manage cash control and security procedures. 
• Manage labor and food cost throughout shift 
• Take appropriate actions to ensure the restaurant’s vision and associated targets are met shift by shift. 
• Hold all Team Members and other management team accountable to the brand standards. 
• Solve shift related problems, identify opportunities and communicate well to General Manager and Restaurant Managers about how restaurant can improve performance. 
• Ensure a safe working and Guest experience environment by facilitating safe work behaviors of the team.

ESSENTIAL SKILLS:

• Leader – ability to train, develop and hold team members accountable to brand standards. 
• Manager – organized, detailed oriented, sets goals, and has a proven track record of delivering goals consistently. Can manage multiple deadlines with a sense of urgency. 
• Continuous Improvement mindset – identify opportunities to improve team member performance 
• System-oriented – uses systems and checklists to ensure resources are used efficiently and effectively. 
• Accountable – takes responsibility for mistakes, owns solutions as well as problems. Holds the team accountable. 
• Tech Savvy – proficient in ops-based technology & BOH software (i.e. Restaurant 365) and Microsoft Office 
• Self-starter – for both business and self-development. Avid learner 
• Guest service mentality – has a genuine desire to serve others and create connections 
• Communication – strong interpersonal, written and verbal communication skills 
• Math Ability – This position requires excellent business math skills 
• Reasoning Ability – This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation. 
• Supervisory Responsibilities – This position reports to the Restaurant Manager & General Manager and requires supervisor responsibilities of team members 

BENEFITS & PERKS:

• Bonus Plan 
• Quality of Life/Flexible Schedules 
• Advancement Opportunities – Performance-driven & merit based, not tenure based 
• Medical, dental, vision
• PTO 
• No late nights – All restaurant close by 9pm everyday 
• FREE Meal Policy