Account Coordinator

Join our high-energy, devoted team of motivated go-getters at Prosponsive Logistics! We are looking for a self-starter who is excited to jump into a customer-oriented role in the pertinent industry of transportation and logistics at our office in Pelham, AL! Prosponsive Logistics is a third-party logistics company (3PL) with a focus on building relationships externally with customers and carriers, and internally with our co-workers, tenured and new to the team! We are growing in sales, size and people, and we hope YOU are eager to be an important component to our growth and success! We are seeking a full-time multi-tasking organizer, planner, and communicator to add to our Birmingham team... does that sound like you?? Job Purpose In this role you will be responsible for providing assistance to Account Managers on our dynamic team in Birmingham, and help support their assigned customer accounts. Details This role is compensated in $42,500 base salary plus eligibility for monthly commission. The schedule is Monday through Friday 7:30 am until 4:30 pm CT, in office everyday. Extremely organized & detail-oriented Superior phone and email etiquette; will be on the phone with our customers setting pick-up and delivery appointments Ability to reach out to and communicate effectively with employees Provide superior customer service with a sense of urgency Accountability, the successful candidate will be held accountable for your job responsibilities. Strong knack for task and time management Core Daily Functions Responsible for continuous awareness of customer appointment setting needs Responsible for inputting freight into the TMS system Responsible for uploading/scanning tenders into the load. Responsible for setting pickup and delivery appointments with shippers and receivers Keeps AMs aware of any scheduling issues on a very timely basis Ensures and provides quality service to both internal and external contacts Participates and provides expertise as a member of the account management team. Provides input for streamlining processes Document shipping and receiving requirements for all locations. Shows development into the role and proves ability to engage with customers directly. We require the following College Degree 2-year accepted Professional speaking voice and demeanor A friendly, strong team player with a 'can do' attitude Must be able to demonstrate a sense of pride in all you do A drive to deeply learn the ins and outs of a transportation brokerage Intermediate understanding of Microsoft Office products Tech-savvy Ability to multitask in a fast-paced environment Preferable experience in a customer service role and/or the service industry

CULTURE & PERKS

Base salary plus commission Back-to-Back Winners of AJC's Top 100 Workplaces Holiday & "just because" celebrations 401K Insurance offered: Health, Vision, Dental Casual dress code Friday Breakfast Encouraging, friendly, motivating environment and atmosphere #J-18808-Ljbffr Prosponsive Logistics