Strategic Client Architect

Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing, and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. What You’ll Do Strategic Architecture & Executive Advisory: Partner with CIOs, CTOs, and Chief Architects to define enterprise-wide digital transformation strategies powered by Salesforce and AI; define future-state architectures, roadmaps, and transformation blueprints across data, AI, integration, and applications; act as a trusted advisor, aligning business strategy with technology execution; influence customer architecture decisions at enterprise scale and long-term platform adoption. Pre-Sales Leadership & Deal Execution: Lead technical strategy for priority deals, supporting account teams in winning new business; conduct discovery sessions, white-boarding, and architecture visioning to shape solution direction; own and lead Proof of Concepts (POCs), translating requirements into working solutions that validate business value; handle technical objections, risk mitigation, and due diligence processes. Solution Architecture & Technical Depth: Design scalable, multi-cloud architectures across Salesforce (MuleSoft, Informatica, AI, Industry Clouds, integrations, etc.); translate business requirements into end-to-end solution architectures and implementation roadmaps; guide customers through legacy modernization and cloud transformation; evaluate and integrate Salesforce and third-party technologies into cohesive architectures. AI, Data & Innovation Leadership: Champion adoption of AI/ML, automation, and data-driven architectures; define patterns for trusted AI, governance, and scalable enterprise data strategies; stay ahead of emerging trends and translate them into customer-relevant innovation. Customer Lifecycle Ownership (Pre-Sales → Value Realization): Lead the full solution lifecycle (pre-sales strategy, architecture design, handoff to delivery, ongoing value realization and adoption) and ensure alignment between architecture decisions and measurable business outcomes. Leadership, Mentorship & Community Building: Mentor Solution Engineers, Technical Architects, and partners; build and contribute to a global architect community and reusable assets; act as a multiplier, elevating technical capability across the organization. What You Bring Experience : 10+ years in enterprise architecture, solution architecture, or technical consulting; pre-sales, advisory, or customer-facing roles; proven experience engaging with executive stakeholders (CIO/CTO level); track record of leading complex, multi-product deals and transformations. Technical Expertise : Deep knowledge of cloud architecture (SaaS, PaaS, multi-cloud); enterprise data strategy & integration; AI/ML, automation, and analytics; security and governance in hybrid environments. Hands-on Capability : Prototyping / POCs; coding or configuration (e.g., APIs, integrations, app architecture). Business & Sales Acumen : Ability to translate business needs into compelling technical solutions; tie architecture decisions to business value and ROI; navigate complex sales cycles and influence deal strategy; strong storytelling and executive communication skills. Leadership & Influence : Experience mentoring architects and engineers; ability to lead cross-functional teams (Sales, Product, Engineering, Partners); thought leadership through frameworks, white papers, or industry engagement. Preferred Qualifications Salesforce certifications (MuleSoft Platform Architect, Application/System Architect, etc.). Experience with enterprise architecture frameworks (TOGAF, SAFe). Background in consulting, system integrators, or large-scale enterprise IT. Industry domain expertise (e.g., Retail, Manufacturing, Consumer Goods, Automotive, Energy & Utilities). What Success Looks Like Trusted advisor to strategic customers. Influences multi-million dollar deals and long-term platform adoption. Drives measurable customer outcomes through architecture excellence. Elevates the technical capability and credibility of the broader team. Why This Role Is Different This is a hybrid role combining enterprise strategy, technical thought leadership, AI transformation advisory, and hands-on architecture. You are expected to think like a CIO, sell like a top SE, and build like an architect. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. The company provides details on compensation and benefits, and how we use AI tools in the recruiting process, within the Candidate Privacy Statement. #J-18808-Ljbffr MuleSoft