Director of Managed Services

ComTec Solutions seeks a Director of Managed Services to lead IT and ERP managed services for mid-market and manufacturing clients. You will own service delivery, team performance, and client satisfaction across cybersecurity, cloud, network, and Epicor environments. Responsibilities include setting service standards, optimizing processes, managing escalations, and guiding technical teams. You’ll collaborate with sales and consulting to shape solutions, drive innovation, and ensure secure, reliable operations. This role offers significant visibility, leadership impact, and opportunities for professional growth in a collaborative, learning-focused culture.