Associate, Operations Strategy

Associate, Operations Strategy

Hiive is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform, Hiive brings together buyers, sellers, and issuers to facilitate secondary transactions in venture-backed, pre-IPO companies, introducing efficiency, transparency, and standardization to an otherwise opaque asset class.

Recognized as one of Canada's fastest-growing companies and backed by leading U.S. investors, Hiive is profitable, well-capitalized, and building a high-performance team to meet growing demand and pursue new market opportunities.

Interested in learning more about life at Hiive? Check out our careers page to see how you can grow with us!

As an Associate, Operations Strategy, you will be joining our operations team at a pivotal inflection point in Hiive's growth, embedding as a trusted partner to one of our core revenue-generating teams. You will own the systems that power their work end-to-end, partner with industry experts and GTM engineers to automate complex workflows, and bridge the gap between strategic intent and technical execution. This is hands-on, high-leverage work — you won't just be managing tools, you will be scoping, building, and scaling them from the ground up. If you thrive in high-intensity environments and want to leave an indelible mark on a rapidly evolving industry, we want to work with you.

In this role, your responsibilities would include:

• Vertical ownership: Serve as an operations partner to your assigned GTM team, understanding their workflows, KPIs, and pain points with greater fluency than anyone outside the team.
• Tool spike: Scope, implement, administer, and own the systems most critical to your vertical — which could range from outbound and lifecycle platforms (Outreach, Customer.io) to market intelligence tools (Pitchbook) to workflow and project systems, to post-trade and financial platforms, depending on the pod. You will be the power user, the admin, and the expert.
• Salesforce fluency: Own the Salesforce work for your vertical — reports, dashboards, flows, page layouts, validation rules — and partner with our dedicated Salesforce team on complex architectural builds.
• AI-enabled productivity: Partner with our GTM engineers to implement AI workflows that automate manual work, surface proprietary insights, and scale the human judgment of our sales and trading team.
• Data-driven iteration: Analyze performance metrics and conversion data to report on what's working, iterate on what isn't, and raise the bar on operational hygiene.
• Cross-functional collaboration: Work daily with sales and trading, compliance, legal, marketing, and product to translate market insights into automated workflows and scalable systems.
• Process innovation: Identify bottlenecks in your vertical's revenue lifecycle and deploy automated solutions to clear them, maintaining a high bar for data integrity at every step.

Required skills:

• 4+ years of progressive experience in revenue operations, sales operations, or a highly analytical GTM role within a high-growth startup or fintech, or 2+ years of such experience combined with experience in consulting, investment banking, or finance.
• Systems builder's mindset: Hands-on experience implementing, administering, or significantly re-architecting business systems end-to-end. You have owned tools, not just used them.
• AI-native mindset: You are already using AI tools to accelerate your own workflow and have a point of view on how LLMs and agents can transform traditional revenue operations.
• Technical proficiency: Strong Salesforce skills are a must. Experience with Airtable, SQL, and modern BI tools (Omni, Tableau, Looker) is a significant plus.
• Systems thinking: You are a big-picture thinker, capable of visualizing large inter-dependent systems and understanding how to build scalable operations that can handle explosive growth.
• Bias for action and growth mindset: You move fast, operate with intensity, and take real ownership of your projects from initial concept to long-term impact. You see opportunity wherever you look.

Preferred skills:

• Experience within a fintech or marketplace environment, ideally with exposure to capital markets or trading.
• Understanding of financial services regulations and compliance considerations in a sales context.
• Experience in a B2B sales environment with complex sales cycles.
• Prior depth in one or more of the tool categories above — outbound/lifecycle, market intelligence, workflow/project, or post-trade/financial systems.

Compensation, benefits & perks:

• Highly competitive salary commensurate with experience and contribution.
• Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan.
• Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account.
• If you are based in Vancouver, enjoy a dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity.
• Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.
• An engaging social calendar, including bi-weekly catered lunches, bi-weekly "Friday bar," team workouts, annual summer party, and holiday party, two "onsite" all-team retreats each year, semi-annual team-building events, and Hiive Women's Network events.
• Significant opportunities for growth into team leadership and management roles.
• Entrepreneurial culture and a small and dynamic team.
• Sponsorship, immigration, and relocation for exceptional candidates.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.

AI, automated tools, and applicant privacy notice:

As part of our recruitment and hiring process, Hiive may use automated tools, including artificial intelligence (AI), to assist in screening applications, evaluating candidate qualifications, and supporting interview processes. These tools are designed to support and inform human decision-making and are not used as the sole basis for any employment decision.

We may collect, use, and analyze personal information you provide in connection with your application, including generating insights or inferences to assess job-related qualifications. This information is used for recruitment, evaluation, and compliance purposes in accordance with applicable law.

We take reasonable steps to evaluate and monitor our hiring tools and practices to promote fairness, consistency, and non-discrimination. Where required by applicable law - including in Ontario, Quebec, New York City, Illinois, and California - we conduct or rely on assessments such as bias audits, honor rights related to automated decision-making, and provide additional disclosures on request.

Depending on your location, you may have certain rights with respect to your personal information and the use of automated processing, including the right to request access to, correction of, or deletion of your information, or to receive additional information about our data practices. We honor such rights where required by applicable law.

For accommodation requests or questions about this notice, contact View email address on click.appcast.io.