Dispatcher
NES Fircroft
Dispatcher
W - Sun, 5pm - 5am, and then Th - Sun, 5pm - 5pm.
Plus other shifts as needed.
- Provides excellent customer service by assisting customers and drivers as appropriate.
- Answers phones, take messages and transfer calls.
- Weighs trucks in and out.
- Completes Bill of Ladings when necessary.
- Enters new drivers in computer program.
- Directs drivers to proper loading racks.
- Checks email frequently to assure the latest updates regarding orders, supply and product specifications are seen in a timely manner.
- Updates various logs with information as needed.
- Informs the Operations team when a truck has been dispatched to a loading and/or off-loading rack via hand-held radio.
- Reports all overloads, loading delays, mishaps and other related issues immediately to the Head Operator.
- Ensures that the work area is safe, clean and free of clutter for efficient day-to-day operations.
- High school diploma or GED required.
- Three years of related experience in an office environment required.
- Ability to work a twelve (12) hour work schedule required.
- Ability to work holidays, weekends, and nights required.
- Ability to be on call and be available for overtime required.
- Ability to be flexible and work all shifts in this 24/7 environment required.
- Experience working with Microsoft Windows, Word, Excel, Outlook software required.
Vacancy posted 4 days ago
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