Patient Service Representative # 26-12900
US Tech Solutions
Patient Service Representative
Duration: 13 weeks
The PSR will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross training required in multiple administrative support functions.
Responsibilities:
- Primary point of contact for patient relations in person and by phone.
- Greet patients and assist in resolving patient concerns and escalating as appropriate.
- Check patients in/out and collect co-payments, give receipts, and reconcile payments.
- Verify patient demographics and insurance information in CS-Link/Epic.
- Schedule appointments and complete patient registration.
- Process and track referrals and authorizations for various insurance types.
- Handle patient/provider correspondence.
- Explains policies, procedures, or services to patients.
- Sanitize workspace using provided supplies and following department guidelines.
Experience:
- Experience with medical insurance, referral processes, and benefit plans
- 1+ year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
- Flu vaccinated (no exemptions)
Education:
- High School Diploma
Vacancy posted 2 days ago
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