Dining Services Supervisor

Job Description

Job Description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019 , Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today . Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

About the Position

This position is primarily responsible for supervision of the Dining Service operations. In this role, the successful candidate will display leadership qualities at all times, and provide assistance to all customers as needed. Areas of responsibility include, but are not limited to, The Alexandria, Fillmore Lounge, Bistro, Assisted Living, catering and merchandising functions, and the main kitchen.

Job Duties

• Monitors work schedules and daily job activities.
• Monitors compliance with all appropriate Federal, Stare and Local regulatory standards.
• Maintains effective resident relations always making resident care our first priority
• Monitors sanitation of the entire Dining Service operation ensuring daily and weekly cleaning assignments are completed and all and equipment is cleaned thoroughly
• Monitors and directs departmental activities (e.g. meal service, food production, catering activities, tray service and merchandising). Supports meal service for the Healthcare and Assisted Living operation ensuring all standards are followed, monitor food quality and temperatures and portion control and special dietary requirements to meet the needs of our residents.
• Support/direct café, healthcare, catering functions and special events as necessary.
• Effectively uses resources and to meet department budgets.
• Provides leadership by being a role model and maintains effective communication with and feedback from employees in department.
• Encourages feedback from, maintains relations with, and monitors commitment of providing highest quality service to customers including residents, internal customers, and partners/suppliers.
• Encourages positive employee behavior and performance, provides constant feedback including timely completion of performance appraisals, and rewards employees appropriately.
• Identifies unacceptable performance and behavior, takes appropriate action within authority, holds employees accountable, utilizes progressive disciplinary procedures when appropriate, and maintains documentation.
• Interviews candidates for employment and makes hiring and termination decisions after consultation with Human Resources and Director.

Job Qualifications

• High school graduate or equivalent required with at least three years food service experience preferred.
• At least one-year supervisory experience required.
• Experience in an institutional food service preferred.
• Must be able to deal tactfully and effectively with staff, residents, and others.
• Excellent communication skills required.
• Must use discretion and independent judgment when performing job duties.
• Must be able to work a flexible schedule, including evenings, weekends and holidays.
• Certified Dietary Manager (CDM) credentials preferred.

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Paid Time Off
• Health Insurance
• DailyPay: Work and get paid the same day!
• 401k Retirement Plan
• Tuition Assistance for Career Development
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today . These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.