Product Design Lead - Fintech (5 Days In Office)

PRODUCT DESIGN LEAD

PLEASE READ IN FULL BEFORE APPLYING. INCOMPLETE APPLICATIONS WILL AUTOMATICALLY BE DISQUALIFIED.

About the Opportunity

This is not a remote role. The successful candidate must be physically based in New York, USA and available to attend the office during normal working hours.

Our client is a rapidly scaling international fintech focused on making cross-border money movement faster, simpler and more accessible.

Operating across the United States and Nigeria, the business has already acquired more than 100,000 users and is entering an exciting new phase of growth as it expands its product capabilities, technology infrastructure and international reach.

The organisation is building the next generation of payments, identity and financial technology solutions and is seeking ambitious individuals who want to play a meaningful role in shaping the future of the business.

As part of this next phase of growth, our client is seeking a Product Design Lead to help shape the future user experience of the platform as it scales to support significant growth.

This is not a traditional corporate design role.

They are not simply looking for candidates with impressive company names on their CVs. They are seeking builders, operators and problem-solvers who thrive in fast-paced environments, take ownership without being asked, move quickly, execute effectively and have a proven track record of delivering meaningful outcomes.

This role is ideal for someone who enjoys solving complex user experience challenges, translating ideas into intuitive customer journeys, and helping to create products that customers genuinely enjoy using.

You will work closely with founders, engineering teams and senior stakeholders to help define and evolve the customer experience across multiple products and markets.

Application Process & Mandatory Qualifying Questions

You must answer ALL questions clearly and specifically within your covering note/letter. Applications that do not provide full responses will be automatically disqualified.

1. Are you currently based in the United States and legally authorised to work in the United States without sponsorship now or in the future?
2. What is your current notice period and earliest available start date?
3. What are your base salary expectations? (You must provide a specific figure or range. Responses such as "market rate", "negotiable" or "open to discussion" will result in automatic disqualification.)
4. How many years of experience do you have in Product Design, UX Design or Digital Product Design? Please provide a link to your portfolio and briefly outline your experience in Product Design, UX Design, or Digital Product Design.
5. Have you worked within fintech, payments, banking, SaaS, consumer technology or another high-growth technology environment? Please provide brief details.

Only candidates who demonstrate strong technical capability, ownership, execution excellence and relevant industry experience will progress.

Key Responsibilities

• Lead product design initiatives across the organisation's digital products and customer experiences
• Help shape and evolve the overall user experience strategy
• Design intuitive, engaging and customer-focused product experiences
• Translate business objectives and customer needs into effective design solutions
• Collaborate closely with engineering, product and leadership teams
• Support the redesign and continuous improvement of customer-facing products
• Create user flows, wireframes, prototypes and high-fidelity designs
• Contribute to the development and maintenance of scalable design systems
• Support user research, testing and customer feedback initiatives
• Use data, customer insight and design thinking principles to improve product experiences
• Champion customer-centric design approaches throughout the organisation
• Help establish design best practices and scalable design processes

Ideal Candidate Profile

• 5+ years of experience within Product Design, UX Design, UI Design or Digital Product Design
• Strong portfolio demonstrating customer-focused digital product design work
• Experience working within fintech, payments, SaaS, consumer technology or high-growth startup environments
• Strong understanding of UX principles, interaction design and user-centred design methodologies
• Experience designing customer-facing digital products and experiences
• Familiarity with design systems and scalable design frameworks
• Strong visual design and communication skills
• Experience collaborating closely with engineers and product stakeholders
• Proven ability to operate effectively within fast-moving and evolving organisations
• Strong problem-solving and critical-thinking capabilities
• Comfortable balancing strategic thinking with hands-on execution
• Demonstrated ownership mentality with a track record of delivering results

A builder mindset with the ambition to grow alongside a rapidly scaling business

On Offer

• Competitive compensation package
• Opportunity to join a rapidly scaling international fintech
• Significant ownership and influence within a growing organisation
• Direct exposure to founders and senior leadership
• Opportunity to help shape the future direction of the technology function
• High-autonomy environment with meaningful impact and responsibility
• Exposure to complex payments, identity and financial technology challenges
• Professional growth and development opportunities
• Opportunity to contribute to the growth of a business with significant international expansion plans