Field Technology Specialist

Job Description

Job Description

Field Technology Specialist

Coakley & Williams Construction (CWC) builds and supports commercial construction projects across the DMV. The Field Technologies Specialist helps ensure that CWC offices, project teams, and job sites have reliable, secure, and professionally maintained technology needed for day-to-day operations.

The Field Technology Specialist is responsible for deploying, maintaining, and supporting technology at CWC jobsites and field offices. This role serves as the primary technical resource for jobsite startup and closeout activities, including internet connectivity, cameras, conference room technology, printers, and other field technology systems. The specialist works closely with project teams, IT, and vendors to ensure reliable technology services throughout the project lifecycle.

Essential Duties and Responsibilities

• Plan, coordinate, and execute technology setup, relocation, upgrades, and removal for jobsites, field offices, and corporate locations.
• Install, configure, maintain, and troubleshoot jobsite technology, including surveillance cameras, internet connectivity, audiovisual systems, printers, and related equipment.
• Assess new jobsites and determine technology needs, equipment placement, connectivity requirements, power availability, and security considerations.
• Coordinate with project teams, IT staff, service providers, and vendors to ensure timely deployment and support of technology solutions.
• Provide onsite and remote technical support to field and office personnel for hardware, software, connectivity, printing, and conferencing issues.
• Manage inventory, documentation, asset records, licenses, warranties, and equipment lifecycle activities for assigned technologies.
• Monitor and maintain jobsite camera systems, ensuring proper operation, coverage, and timely resolution of service issues.
• Coordinate low-voltage cable inrastructure installations with approved vendors and project teams.
• Create and maintain installation standards, site documentation, checklists, and user support materials.
• Train employees on the effective use of jobsite technology and collaboration tools.
• Maintain organized inventories of equipment, tools, and supplies required for field deployments.
• Support scheduled after-hours installations, maintenance activities, and urgent operational needs as required.
• Perform other technology-related duties as assigned.

Project and Job-Site Support

• Act as the primary technology liaison for assigned projects from mobilization through closeout.
• Develop and maintain jobsite technology plans and deployment checklists covering connectivity, cameras, office equipment, conference capabilities, and related infrastructure.
• Coordinate technology installation and removal schedules to align with project startup and demobilization activities.
• Conduct periodic site visits to verify equipment functionality, placement, security, and overall performance.
• Identify and communicate technology-related risks, issues, or opportunities that may impact project operations, schedule, cost, or user experience.

Qualifications

• Three or more years of experience in audiovisual, low-voltage, field technology, electronic security, structured cabling, desktop support, or a closely related technical role. Experience supporting technology in commercial construction, temporary jobsite offices, or multi-location environments preferred.
• CompTIA A+ certification or demonstrated equivalent technical knowledge and experience.
• Working knowledge of surveillance camera systems, audiovisual equipment, printers and peripherals, basic networking, Wi-Fi, IP addressing, and common connectivity methods.
• Ability to diagnose technical issues systematically using documentation, testing tools, vendor support, and sound troubleshooting practices.
• Ability to read and follow diagrams, installation instructions, equipment specifications, and basic floor or site plans.
• Proficiency with Microsoft 365 applications and the ability to document work clearly in tickets, inventories, checklists, and email communications
• Strong customer-service, communication, organization, and time-management skills.
• Ability to work independently in the field while coordinating priorities and escalations with the IT Operations Manager.
• Valid drivers license and ability to travel regularly to CWC offices and job sites throughout the DMV area.
• Ability to work in active construction environments and comply with all site access and safety requirements.

Preferred Qualifications

• Experience with IP-based video surveillance platforms, camera licensing, remote monitoring, and lifecycle management. Experience with Rhombus is a plus.
• Experience with Microsoft Teams Rooms, Zoom Rooms, or comparable conference-room platforms.
• Experience coordinating structured cabling, low-voltage contractors, internet service providers, electricians, and audiovisual vendors
• Additional certifications such as CompTIA Network+, BICSI, manufacturer-specific audiovisual or surveillance credentials, OSHA 10, or equivalent training.
• Experience with asset-management, ticketing, remote-support, or mobile-device-management tools.
• Familiarity with construction technology platforms such as Procore, Bluebeam, OpenSpace, Navisworks, or similar applications.

Physical and Work Environment Requirements

• Work is performed in offices, conference rooms, equipment areas, temporary project offices, warehouses, and active construction job sites.
• Frequent local travel and movement between locations are required. Work may occasionally occur before or after normal business hours.
• The position requires regular standing, walking, bending, reaching, climbing stairs, using hand tools, connecting cables, and working around desks, equipment racks, ceilings, and wall-mounted devices.
• The employee must be able to safely lift, carry, position, and install typical IT, printer, audiovisual, camera, and cabling equipment, with assistance or material-handling equipment when appropriate.
• Job-site assignments may involve noise, dust, temperature variation, uneven surfaces, ladders or lifts operated by qualified personnel, and required personal protective equipment.
• Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Safety and Compliance Expectations

The Field Technologies Specialist contributes to CWCs safety culture by understanding and following the Corporate Safety Plan, applicable site-specific safety plans, posted requirements, and instructions from site leadership. The employee must stop work and seek guidance when conditions are unsafe or when assigned work requires licensing, equipment, access, or training the employee does not possess.
Equal Employment Opportunity

CWC is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and abilities without unlawful discrimination. Qualified applicants will receive consideration in accordance with applicable federal, state, and local law. CWC promotes a drug-free workplace.
Job Description Acknowledgment

This job description summarizes the primary duties and qualifications of the position and is not intended to list every task. Responsibilities may be added, removed, or adjusted based on business and project needs. The job description does not create a contract of employment

Wage Transparency and Benefits

This is a non-exempt, hourly role. Starting wage: $35-$45 hour, OT, benefits.

Coakley & Williams Construction offers a comprehensive total compensation and benefits package that includes health, dental and vision coverage, employer-matched 401(k), paid time off and holidays, performance-based bonuses, wellness program, and other voluntary benefits and leave types. The determination of salary is based on the candidates individual professional experience, qualifications, education, skills, and training.

Compensation details: 35-45 Hourly Wage

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