Lettershop Technician

Bms – Career Opportunity

Position Title: Lettershop Technician Reports To: Production Manager Location: Lynchburg, VA

If you're the kind of person who likes to get under the hood of complex equipment, solve problems, and keep systems running at peak performance, this is your kind of role. At BMS, our production floor runs on high-performance print and mail equipment, and this position plays a critical role in keeping everything moving. We're seeking a mechanically skilled, detail-oriented professional to support the performance and reliability of our production equipment and facility systems. In this role, you will help maintain consistent production flow by ensuring equipment operates efficiently, downtime is minimized, and preventative maintenance is executed effectively. Working closely with Production and Operations teams, you'll troubleshoot issues, support machine operators, and identify opportunities to improve overall efficiency.

At BMS, we are growth-focused—for our company and for our people—and we value individuals who take ownership of their work, contribute ideas, and thrive in a fast-paced environment where their skills make an immediate impact every day.

Maintain Equipment. Support Production. Drive Efficiency.

BMS is seeking a mechanically skilled, detail-oriented professional to support the performance and reliability of our production equipment and facility systems.

This role is critical to maintaining consistent production flow by ensuring equipment is operating efficiently, downtime is minimized, and preventative maintenance is executed effectively. You will work closely with Production and Operations teams to troubleshoot issues, support machine operators, and identify opportunities to improve overall efficiency.

At BMS, we are growth-focused—for our company and for our people. We value individuals who take ownership of their work, contribute ideas, and play an active role in improving the systems around them.

About BMS

BMS is a print and mail communications company built on trust, accountability, and service excellence. As a 100% employee-owned ESOP company, every team member shares in our success.

Ownership drives how we show up—for our customers and for each other.

What You'll Do

Maintain & Repair Equipment

• Troubleshoot, diagnose, and repair production equipment (mechanical, electrical, pneumatic)
• Respond to unexpected equipment issues and minimize production downtime
• Perform preventative maintenance to ensure optimal equipment performance
• Replace or repair parts, test systems, and make necessary adjustments

Support Production Operations

• Assist machine operators with efficient use of equipment
• Understand daily production schedules and prioritize work accordingly
• Communicate equipment issues that may impact production timelines
• Ensure quality control processes are followed to meet customer and USPS requirements

Manage Parts & Maintenance Systems

• Maintain organized inventory of parts and critical backup components
• Coordinate ordering of parts and equipment as needed
• Track and schedule preventative maintenance activities (monthly, yearly, etc.)
• Ensure equipment software and systems remain up to date

Ensure Safety & Facility Upkeep

• Maintain OSHA compliance, including proper use of Lockout/Tagout procedures
• Ensure machine guards and safety practices are consistently followed
• Assist with general facility maintenance, including equipment, building, and grounds
• Maintain a clean, organized, and safe working environment

Drive Continuous Improvement

• Identify opportunities to improve equipment performance and production efficiency
• Recommend process improvements and potential equipment upgrades
• Support training efforts to enhance operator performance and consistency

What We Offer

• Employee ownership through our ESOP
• Stable, full-time schedule (typically 7:00 AM – 4:00 PM, with some overtime as needed)
• Hands-on role with direct impact on production success
• Opportunities to contribute ideas and improve operations
• A culture rooted in trust, accountability, and continuous improvement

Requirements

Who This Is For

• This role is ideal for someone who:
• Has strong mechanical aptitude and enjoys hands-on problem solving
• Takes pride in keeping systems running efficiently
• Works well in a fast-paced production environment
• Communicates clearly and works well across teams
• Values safety, organization, and attention to detail
• Takes ownership and looks for ways to improve processes

What We're Looking For

• High school diploma or GED required
• 5–10 years of related maintenance or equipment experience preferred (experience with inserting equipment is a plus)
• Strong troubleshooting skills across mechanical, electrical, and pneumatic systems
• Ability to lift 50+ lbs and remain active throughout the workday
• Familiarity with Microsoft Office applications
• Willingness to continue training and development as needed