Information Officer

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shallreceive a 3% reduction in pay in exchange for 5 hours per month of PLP 2025 leave credits. The salary range(s) included in the job advertisement does not reflect the 3% reduction in pay.

It is important to read this advertisement in its entirety. You are required to submit a Statement of Qualifications (SOQ) for this position. The SOQ instructions and required statements are at the bottom ofthis posting. Applications received without an SOQ or with an SOQ that does not comply with theinstructions will be disqualified.


Under the direction of the Deputy Director, Legislation and External Affairs, the Information Officer I (Specialist) serves as the Office of Tax Appeals (OTA) multimedia expert. The Information Officer I (Specialist) develops, produces, and evaluates multimedia communications, including video productions, live-streamed hearings, presentations, and informational materials. The position supports OTA's public information and outreach objectives by ensuring communications are clear, accurate, accessible, and aligned with the organization's communication strategy.


You will find additional information about the job in the Duty Statement .

Working Conditions

• Requires frequent contact with supervisors, managers and employees.
• Requires mobility to various areas of the Department's work locations.
• Travel may be required within the State of California to attend meetings, training classes, seminars and forums.
• Travel may be by train, plane and/or automobile.
• The duties of this position are equipped with standard ergonomic office equipment, as appropriate.
• Will be required to attend meetings or training classes either virtually (Zoom; TEAMS) or in-person.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION OFFICER I (SPECIALIST)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-517219


Position #(s):
292-100-5601-001

Working Title:
Information Officer


Classification:
INFORMATION OFFICER I (SPECIALIST) $6,031.00 - $7,775.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Facility:
App Drop Off


Work Shift:
8:00AM - 5:00PM


Work Week:
Monday - Friday


Department Information
BUILD A DEPARTMENT...BUILD YOUR FUTURE!! Do you want to make a difference in the lives of Californians while achieving your career goals? Do you like a challenge? Do you set standards for yourself and enjoy working in a fast-paced, evolving organization with great potential for personal development? The Office of Tax Appeals is looking for a person like you who will join our team and influence the organization's culture for years to come. Come join our team, apply today!

Looking for a State Job? - Review the 3 Steps To A State Job webpage and be sure to complete the exam/assessment and state application before applying for this position.


Special Requirements
Application cutoff dates when sets of applications are reviewed:

6/12/26, 6/26/26, 7/10/26, 7/24/26


In order to be considered for this position, you must include the following when submitting a current hardcopy or through CalCareers State application:

• JC #517219 in the Examination or Job Title section of the State application (STD. 678)
• Proof of Education is required if being utilized to meet minimum qualifications.

• Statement of Qualifications:
  • The Statement of Qualifications (SOQ) serves as a narrative discussion to illustrate how the candidate's education, training, experience, and skills have prepared you for this position.
  • The SOQ serves as documentation of each candidate's ability to present a written response to the following questions, both clearly and concisely.
  • Cover letters and resumes do not take the place of SOQs.
  • Applicants who do not address the SOQ questions will not be screened.
  • The written response should be typed, no more than two (2) pages in length, and 11 Arial point font.

Please answer the following in the SOQ:

• Please describe how your experience, training, and skillsets have prepared you to succeed in this position.
  
  
  

Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Office of Tax Appeals
Postal
Attn: HR DEPT (JC#517219)
P.O. Box 989880


West Sacramento , CA 95798-9880


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Office of Tax Appeals
App Drop Off
HR DEPT (JC#517219)
400 R Street
Suite 360
Sacramento , CA 95814


09:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Statement of Qualifications (SOQ) is required, please review SOQ questions under "Special Requirements". The SOQ serves as a narrative discussion to illustrate how the candidate's education, training, experience, and skills have prepared you for this position. The SOQ also serves as documentation of each candidate's ability to present a written response to the following question(s), both clearly and concisely.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of working with video cameras, audio recordings, and photography on a professional level.
• Experience effectively presenting to and communicating with executives and other stakeholders.
• Ability to manage sensitive and confidential information.
• Capacity to gain confidence and cooperation of others to develop and maintain good working relationships.

Benefits
For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources' website at: California Employee Benefits Summary


Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
HR Department
View phone number on click.appcast.io
View email address on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rubena Khan
View phone number on click.appcast.io
View email address on click.appcast.io
California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Additional Application Information

• Please do not include/ personal information on your application, resume or Statement of Qualifications (social security number, date of birth, marital status, etc.)
  
  
• In the "Employment History" section of the application, you must list your current employment history by providing the "to" and "from" dates with month, day and year, the hours per week that worked, which should be a whole number (not a range) and the total worked (years/months).

• Applicants must complete the duties performed section on the application. Applications with "see resume" shall not be considered. Applications received without all information completed will be considered incomplete and will not be screened for the interview process.

• A completed Employment Application (STD. 678) and any other relevant documents (i.e., unofficial transcripts, copy of degree, resume, etc.) should be submitted electronically via your CalCareers account.

• Clearly indicate the basis of your eligibility (certification list, transfer, reinstatement, State Restriction of Appointments (SROA) and/Surplus eligibility) in the "Explanations" section located on the first page of your STD. 678.

• Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed STD. 678. This page is for examination use only.

• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Exam and Minimum Qualifications Information


Candidates must meet the minimum qualifications for the Information Officer I (Specialist) (5601) and have certification (reachable) list eligibility, transfer eligibility, Limited Examination and Appointment Program (LEAP) eligibility, reinstatement rights and/or State Restriction of Appointments (SROA) (please include SROA letter (attach letter if applicable).


Candidates who have list eligibility (or are in the process of obtaining list eligibility) may also apply. To obtain list eligibility, please review the following: Information Officer I (Specialist) (5601)


Candidates must meet the Minimum Qualifications stated in the following: Information Officer I (Specialist) (5601) Classification Specification(s).


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.