Contact Center Associate - FT - Work From Home

[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $56,000-yr + Monthly Bonus Incentives / Multiple Shifts Available / Comprehensive Health-Dental-Vision-Life / Company Match on 401(k) / Generous PTO / Complimentary event ticket - As a Contact Center Associate, you will: handle incoming calls and emails from customers regarding ticket purchases and reservations; provide exceptional customer service by addressing and resolving any issues or concerns; accurately process payments and refunds; assist with ticket exchanges and upgrades; maintain a thorough understanding of ticket inventory and pricing; adhere to company policies and procedures to ensure customer satisfaction; work efficiently and effectively in a remote setting to meet performance goals and metrics. Hiring Immediately >>