Product Outreach and Support Specialist (27928)

Product Outreach and Support Specialist

IDEALFORCE have a Contract position available immediately for a Product Outreach and Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Local candidates preferred.

Job Description

Outreach Team member will assist in the comprehensive rollout and support of all products. Team member will promote and support the vision of Our Client and its products through communication, both written and verbal. Must be willing to go the extra mile on all endeavors, especially where Local Education Agencies (LEA) are concerned and must adopt and maintain a high level of accountability to this audience. This person should: -have experience working in the Arizona K-12 educational system, -have a working knowledge of IT procedures (product rollout knowledge and/or experience is a plus) -possess an expectation of excellence in self for all outreach and follow up endeavors -be able to understand, explain and evangelize the product vision -be willing to quickly change direction and/or focus when needed.

Qualifications

The applicant must have at least 2 years in K 12 education system experience (teacher, administrator, IT staff, former SAIS coordinator, registrar, etc). The applicant should be knowledgeable in the use of Internet Explorer and Microsoft Excel, and have database experience. They should have proficiency at managing multiple, simultaneous tasks, excellent oral and written communication skills, including the ability to handle difficult situations with tact and discretion. BS/BA degree or equivalent is desired.

Additional Information

All your information will be kept confidential according to EEO guidelines. All candidates who are authorized to work in US are encouraged to apply. Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.