Customer Service Consultant

Job Description

Job Description

Customer Service Associate

AHN North Fayette Health and Wellness Pavilion, 200 Quinn Drive, North Fayette PA 15275

8/31/2026 - 12/19/2026

$16.50 - $20/hr W2

Monday-Friday 9am-5pm

• Must complete the Retail Store Temp Assessment in Glider

The job assists with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.

Description:
Do you like working in a fast-paced environment? Have you perfected the art of multitasking? Do you enjoy helping potential customers achieve their goals? Take this opportunity to get your foot in the door with a reputable, nationally recognized company. If hired, the position includes 4 weeks paid industry training. Position starts in August and continues into early-December. Every day, 10,000 people turn 65... Join the fastest growing segment of the insurance industry with responsibilities coordinating operations and sales meetings.

Primary Responsibility:
Individuals in this role...
• Welcome customers into the Medicare Center and point them in the right direction to meet their needs
• Coordinate sales consultation meetings
• Maintain friendly and welcoming environment within the centers
• Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
• Greet and assist customers coming to the Medicare Center for sales or support
• Connect customers with the appropriate organizational resource if they are not there for Medicare sales
• Create customer accounts and enter information in CRM system
• Set realistic expectations for wait times and alternate options available to the customer
• Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center

Required Qualifications
• Excel in a fast-paced environment
• Have high attention to detail
• Desire to impact customer decisions
• Enjoy a collaborative environment with management support
• Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
• Proficient computer skills, including MS Word and Excel
• Strong verbal and written communication skills

Preferred Qualifications
• Previous sales experience preferred