Local Veterans' Employment Representative

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Do you have a passion for helping? Are you a Veteran (as defined in Title 38, United States Code, Section 4101) that wants to help Veterans get back into the workforce by being an active member of a Business Services Team? Do you enjoy talking to others? Can you promote the skills veterans bring to the workforce? Are you outgoing, a self-starter and enjoy working independently? We are seeking a dedicated Veteran to advocate for all veterans served by the local AJCC with businesses, industry and other community based organizations. You would promote the Employment Development Department (EDD), Jobs for Veterans State Grants (JVSG) and Workforce Services (WS) programs by providing employer business services with the maximum emphasis directed toward hiring veterans.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise.

EDD employees will be required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the EDD’s policies.

Travel may be required with this position. 

Position located at 4071 Port Chicago Hwy, Ste 250, Concord, CA 94520 - 1197.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

In state travel - May be required to travel for training or to work at other Workforce Services locations. 

Special Requirements

Applicant must be a qualified Veteran and submit copy of DD214, Certificate of Release or Discharge from Active Duty as well as any supporting documentation administered by the Department of Veteran's Affairs showing service-connected disability.

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Employment Program Representative Bulletin

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Sales/Marketing experience
• Flexibility
• Attention to Detail
• Communication Skills
• Ability to multi-task
• Interpersonal Skills

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required.  To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQs must have both first and last name and be no more than two (2) pages in length. The SOQ must specifically address the following questions in the order listed below and each response must be numbered to clearly indicate which question you are responding to:

SOQ QUESTIONS:

1. Describe your transferable or relevant skills you obtained in the military as it relates to the position advertisement.
2. Describe in detail the steps that you take to provide outstanding customer service and any experience you may have with providing information or services to the public. 
3. Describe the approach you would use when reaching out to a new organization or employer.
4. Describe in detail your approach to meeting multiple deadlines with conflicting due dates.
   

Please contact the hiring manager if you have any questions or would like further clarification on these requirements.

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on their submitted SOQ. 

Resumes do not take the place of the Statement of Qualifications. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed may be disqualified from the selection process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -
  Must be a qualified Veteran and provide a DD214.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.