Campus Concierge

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Enjoy a role full of variety and purpose — no two days are exactly alike as you support evolving needs with energy and adaptability.
• Partner with team leaders to support office and restroom cleaning, mail delivery, catering setup, and other tasks as assigned.
• Event setup, cleanup, and reset so every occasion runs seamlessly.
• Provide hands-on assistance with a broad range of facilities-related tasks that keep the workplace running at its best.
• Communicate proactively and coordinate with your team to ensure assigned projects are completed with care and on time.

Qualifications

• A positive, can-do attitude with a strong sense of ownership. 
• Reliability and punctuality — the team counts on you. 
• Attention to detail and a commitment to maintaining high standards. 
• Ability to work both independently and collaboratively as part of a team. 
• Discretion and professionalism when working in private spaces. 
• Strong communication skills and a willingness to ask questions and stay informed. 
• Physical stamina and comfort with hands-on, active work throughout the day. 
• Flexibility and a genuine enthusiasm for variety in day-to-day responsibilities.
• Ability to lift up to 50lb when needed. 
• Proficency with the microsoft office suites.