Home Care Scheduling Coordinator (Wellsky)

Job Description

Job Description

We are a trusted home care agency in Colorado dedicated to providing high-quality, compassionate care. Our goal is to ensure our clients receive consistent support while empowering our caregivers to thrive in their roles. We us purpose-built WellSky solutions to streamline our workflows and deliver superior care experiences.

We are seeking an organized, empathetic, and tech-savvy Scheduling Coordinator to manage the daily operations of our care schedules. You will serve as the crucial link between our clients and caregivers, matching patient care plans with staff availability. The ideal candidate has deep experience in WellSky Personal Care (formerly ClearCare) and thrives in a fast-paced environment.

Key Responsibilities

Schedule Management: Build, update, and manage caregiver schedules daily using WellSky software, ensuring all shifts are covered and client care plans are perfectly matched.

Real-Time Problem Solving: Quickly respond to shift changes, last-minute cancellations, and caregiver call-offs to ensure uninterrupted client care.

Caregiver Coordination: Act as the primary point of contact for caregivers, communicating schedule updates, confirming shift availability, and asisting with onboarding or check-ins.

Compliance & EVV: Monitor Electronic Visit Verification (EVV) in WellSky to track visits, ensuring compliance with Colorado state regulations.

Communication: Field incoming phone calls from clients, families, and staff, responding with empathy and professionalism.

Qualifications:

Experience: Minimum of 1-2 years of experience in home care scheduling or healthcare administration.

Software Skills: Hands-on, working knowledge of WellSky Personal Care/ClearCare software.

Organization: Strong multi-tasking and problem-solving skills with exceptional attention to detail.

Communication: Outstanding interpersonal and confilct-resolution skills when managing client and staff concerns.

\nCompany Description

We are a locally owned Home Care company, specializing in helping the Elderly, Blind and Disabled. We accept both private pay and Medicaid.

Company Description

We are a locally owned Home Care company, specializing in helping the Elderly, Blind and Disabled. We accept both private pay and Medicaid.