Senior Banker

At Bank of America, the role serves as the first point of contact for financial center clients, uncovering their personal banking needs and providing solutions. The position requires proactive outbound client engagement and consistent follow‑up. This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Responsibilities Partner with teams to provide financial center clients with consumer and small‑business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate unique life priorities. Assist, educate, and train clients on conducting simple transactions through self‑service technologies. Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy. Adhere to established processes, laws, and guidelines in day‑to‑day activities such as opening accounts, account maintenance, and Digital Assisted Shopping. Manage client interactions by taking the best course of action for the bank and its clients while abiding by all regulatory requirements. Required Qualifications Minimum of one year demonstrated sales experience in a relationship‑oriented and client‑centric environment. Enthusiastic, highly motivated self‑starter with strong work ethic and intense focus on results, acting in the best interest of the client. Effective collaborator who builds and nurtures strong relationships. Passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confidence in identifying solutions for helping new and existing clients based on their needs. Strong written and verbal communication skills. Comfortable engaging clients in person and by phone. Ability to learn and adapt to new information, technology platforms, handle ambiguity, and adapt to changing circumstances. Strong critical‑thinking and problem‑solving skills to meet clients’ needs. Effective time‑management skills with the ability to organize, prioritize, and perform multiple tasks simultaneously. Commissioned notary or ability to obtain a notary commission in the state of work within a few months of start date. Availability to work weekends and/or extended hours, including potential scheduling at any financial center within a reasonable distance. Desired Qualifications Associate’s or Bachelor’s degree in business, finance, or a related field. Experience in a financial center meeting or exceeding goals. Retail and/or sales experience in a salary‑plus‑incentive environment. Experience working toward individual or team goals that are routinely met or exceeded. Familiarity with financial information, spreadsheets, and financial skills. Knowledge of banking products and services. Strong computer skills, including Microsoft applications and prior experience with laptop technology. Skills Active listening Business acumen Customer and client focus Oral communications Problem solving Account management Client experience Branding Client management Client solutions Advisory Relationship building Business development Pipline management Prospecting Referral identification Referral management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent. Location: Pittsburg, CA. Pay range: $25.97–$31.75 per hour, formulaic incentive eligible. #J-18808-Ljbffr