RN Case Manager

Care Manager RN

Job Responsibilities:

The Care Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs.

They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the online messaging platform.

The Care Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the members health across the care continuum.

They work in partnership with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals.

Education and Experience:

Nursing Diploma or Associates degree in nursing required.

Bachelor's degree in nursing strongly preferred.

3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.

1 year of case management experience in a managed care setting strongly preferred.

Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.

Current, active, and unrestricted Michigan Registered Nurse license required

Certification in Case Management (CCM) required or to be obtained within 18 months of hire

Certification in Chronic Care Professional (CCP) preferred