Program Manager

Job Description

Job Description

Drive Customer Success. Lead Complex Programs. Shape the Future of Manufacturing.

Milwaukee Electronics has been delivering innovative manufacturing solutions for more than 70 years. Our success is built on strong customer partnerships, advanced manufacturing expertise, and a commitment to continuous improvement.

We are looking for a Program Manager who thrives in a customer-facing leadership role and enjoys balancing relationship management, technical program execution, and business strategy.

Summary

As a Program Manager, you will serve as the strategic partner and primary point of contact for assigned customer programs. You will work cross-functionally with engineering, operations, supply chain, quality, and sales teams to deliver exceptional program outcomes while supporting customer growth and long-term partnerships.

This role is ideal for someone who enjoys solving complex challenges, building trusted customer relationships, and influencing business results.

Essential Duties and Responsibilities

The essential functions of this position include, but are not limited to, the following:

Lead Customer Relationships

• Act as the trusted advisor and primary contact for assigned customers
• Lead business reviews and program communications
• Identify opportunities to improve customer satisfaction and expand partnerships

Own Program Performance

• Monitor program performance, cost, and delivery metrics
• Support pricing strategies, RFQs, and contract negotiations
• Partner with customers and internal teams to manage demand forecasting

Drive Program Execution

• Lead New Product Introductions, engineering changes, and quality improvement initiatives
• Coordinate cross-functional teams to meet customer expectations and deadlines

Collaborate & Influence

• Provide guidance to internal customer support teams
• Partner with site leadership to drive alignment and execution

Qualifications

Required Experience

• 7+ years in electronics or PCBA manufacturing
• 5+ years in a customer-facing manufacturing or OEM buyer role
• 3+ years leading cross-functional teams

Preferred Experience

• Managing complex or multi-location programs
• RFQ support and pricing strategy development
• Margin and performance analysis

Key Skills

• Customer relationship leadership
• Program and project management
• Financial and operational analysis
• Negotiation and executive communication
• Ability to manage competing priorities

Why Milwaukee Electronics?

• Work with cutting-edge technology and global customers
• Join a collaborative, high-impact team
• Influence programs from concept through production
• Grow your career in a stable, innovation-driven organization

Travel Requirement: Ability to travel domestically and internationally, approximately 10% of the time

ITAR Compliance

This position may require access to information, systems, or materials that are subject to the International Traffic in Arms Regulations (ITAR). To comply with ITAR and other U.S. government export control regulations, applicants must be a U.S. Person as defined by ITAR. U.S. Persons include U.S. citizens, U.S. lawful permanent residents (green card holders), or individuals granted refugee or asylum status in the United States.

MILWAUKEE ELECTRONICS IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at View phone number on us.fitly.work or View email address on us.fitly.work.

For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal | U.S. Equal Employment Opportunity Commission (eeoc.gov).

Because this job has access to controlled technology, we must comply with ITAR. Any job offers will be contingent on verification that the candidate is a U.S. person (i.e., U.S. citizen, U.S. nationals, lawful permanent resident, or individual granted asylum/refugee status in the U.S.) or can otherwise satisfy ITAR compliance requirements. If applicable, if an individual is not a U.S. person, our policy is to not take the extra step of seeking approval from the federal government for that person to work in this position.

Upon hire, the successful candidate must present acceptable proof of identity and current authorization to work in the U.S., as required on Form I-9. We do not provide sponsorship support for employment-based visas such as H-1B.