Mental Health Clinic Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

About Ellie:
Ellie Mental Health is a multi-clinic organization structured to remove the obstacles that get in the way of providing world-class mental health services. We provide administrative, technology, referral, scheduling, client/therapist matching, billing & collections,  andsemi-flexible schedules. 

Who we are looking for:
We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community. 

Position Overview:
The Clinic Manager is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner.

Required Skills/Abilities:

• Master’s Degree or higher education in mental health discipline
• Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)
• Strong leadership, problem-solving, and executive skill sets
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong working knowledge of state requirements regulating mental health practice
• Working understanding of human resource principles, practices, and procedure
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams, as well as electronic health records.
• Comfortable or able to quickly learn Mac computer operating systems

Tasks & Responsibilities:
Hiring, Training, and Staff Management 

• Oversee the hiring process for all therapists at their clinic
• Provide training for new hires, ensuring all required clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable to meeting performance expectations
• Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
• Manage basic clinic Human Resource tasks
• Supervision and consultation for staff
• Clinic oversight and staff development
• Clinic outreach and networking
• Organizational leadership

Compensation & Benefits:
Comp and benefits are an extension of our mission & culture. It starts with taking great care of care-providers and supporting the things that matter most. Your package will include:

• Salary, commissions, and outcome-based bonuse:  Range is $85,000 - $100,000
• Healthcare benefits
• CEU
• Holiday, flex day and paid time off 

Advancement Opportunities:
This position may advance to the Clinic Director role.  As Clinic Director, you will be responsible for overseeing operational efficiencies, financial management, patient satisfaction, and staff performance at a higher level with multiple clinics.