Customer Engagement Representative at ARS in Wareham, Massachusetts

In-Store Sales Representative / Lead Generator

American Residential Services (ARS) is hiring In-Store Sales Representatives / Lead Generators to represent our HVAC and plumbing services inside national home improvement retail stores.

Pay: $23-$25 per hour + uncapped commission. Typical earnings: $25 - $35 per hour with incentives. Schedule: We offer flexible hours; weekend availability required. Location: Wareham Area, MA. Part-time and full-time opportunities available. Want to earn more while talking to people?

Why Join ARS?

• Hourly pay + uncapped commission
• Average earning potential of $25-$35/hour with commission
• Weekly pay through direct deposit
• Paid training
• Flexible part-time and full-time schedules
• Opportunity to advance into HVAC Sales Advisor roles
• No door-to-door canvassing & no cold calling

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities As an In-Store Sales Representative / Lead Generator, you will:

• Engage with customers in a retail store environment.
• Approach shoppers and start friendly, professional conversations.
• Ask questions to understand customers' home comfort needs.
• Educate customers about HVAC, plumbing, tune-ups, replacements, and indoor air quality solutions.
• Generate qualified leads and schedule in-home consultations or service appointments.
• Represent the ARS brand professionally and enthusiastically.
• Work toward individual and team lead-generation goals.
• Provide a positive customer experience from the first conversation.

Qualifications What You Need:

You don't need HVAC experience to be successful. We are looking for people who are:

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, door-to-door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

American Residential Services (ARS) is the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and 45+ years of experience serving homeowners across the country. Join a growing team where you can build your sales skills, earn commission, and develop a career in the home-services industry.

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