Rental Shop Cashier - WINTER

Job Description

Job Description

Description:

Training for this position starts in November and the job starts once the snow flies! 

Ensure quality day-to-day operations for all Sales-points in the Rental Shop. Ensuring guests get outfitted in proper gear and all safety protocol is followed and guests are checked out. 

ESSENTIAL FUNCTIONS:

• Greet guests.
• Resolve guest issues with a positive outcome.
• Take efforts to maintain a clean and neat facility. 
• Operate point of sales system to efficiently help guests.
• Open and close registers, follow all company policies related to cash handling. 
• Advises guests of retail and rental-related products and the benefits of a variety of winter sports equipment and accessories, quotes price and describes features of products
• Takes payment, makes change, and issues receipts to customers. 
• Present a professional, quality image at all times.  
• Exercise sound judgment and awareness regarding language, behavior, and dress and grooming. 
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Be familiar with Timberline Lodge and Ski Area information and communication network.   
• Regular and reliable attendance. 

QUALIFICATIONS:

• Must have service oriented personality.
• Must be detail oriented with ability to set and meet high customer service standards.
• Must have detailed knowledge of procedures and operations involved in equipment rental.
• Must be proficient in up-selling products and services.
• Must know and follow all proper service procedures.
• Must have a working knowledge of but not limited to Excel, Microsoft Word and point of sales software. 

PHYSICAL REQUIREMENTS:  

• Must be able to lift 50 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight space with balance.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with the pace of the department demands of the position.