Customer Service Account Manager

Job Duties

Customer Service Account Manager

Allied National Services | Corporate Office

Allied National Services is seeking a Customer Service Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Key Responsibilities:

Monitor and ensure daily attendance of employees

Schedule and coordinate special services via phone

Conduct pre- and post-service confirmations

Respond promptly to emails and phone inquiries

Maintain and update CRM systems

Follow up on equipment repairs and service issues

Process contractor invoices accurately and efficiently

Source, vet, hire, and onboard new contractors and employees

Schedule:

Monday – Friday, 8:00 AM to 4:30 PM

Qualifications:

2+ years of customer service experience in an office setting

Consistent work history

Strong multitasking and organizational skills

Confident decision-making with sound business judgment

Ability to prioritize in a fast-paced environment

Excellent communication and interpersonal skills

Intermediate proficiency in Microsoft Excel

High attention to detail with strong follow-up skills

Management experience preferred but not required

Associate’s or Bachelor’s degree preferred but not required

Allied National Services is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation,

gender identity and/or expression, marital/partnership/civil union status, family or parental status, national

origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal

consideration based on merit, qualifications, and business need.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

2 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$30,000.00 - $60,000.00 / Annually

Postal Code

55407

Job Type

Full Time

Place of Work

On-site

Requisition ID

hq

Job Benefits

Not specified