Automotive Service Advisor

Job Description

We are currently looking for a qualified Service Advisor to join the Autosaver Group team. The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships.

Responsibilities

• Schedules service department appointments.
• Contacts no-shows to reschedule appointments.
• Follows up with customers after the appointments.
• Monitors customer satisfaction survey results and works with customers to maximize results.
• Handles service counter overflow.

Qualifications

• High school diploma or equivalent required
• Must be able to read and comprehend instructions and information
• Basic knowledge of vehicle mechanical operations
• Professional personal appearance
• Excellent written and verbal communication skills

Company Description

The Autosaver Group is a family owned company that operates thirteen automobile dealerships in northern New England.

Benefits

• Dental Insurance
• Health Insurance
• Life Insurance
• Employee Assistance Program
• 401(k) with Employer Match
• Direct Deposit
• Paid Leave