Digital Product Manager

About us Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth. In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future. Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development. This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY office locations. Hybrid work expectations are subject to business needs and company policy. Job Purpose The Digital Product Manager is responsible for defining, owning, and delivering digital, data, and AI enabled products and platforms that support Generation (GenCo) and Competitive Transmission businesses within National Grid Ventures. The role ensures that digital products deliver measurable commercial, operational, and regulatory value by translating business strategy into clear product and platform roadmaps, and by partnering closely with business leaders, engineering, data, AI, security, and architecture teams across the full product lifecycleKey Accountabilities Product Strategy & Roadmap Define and own product and platform vision, roadmaps, and success measures aligned to Generation and Competitive Transmission strategies Translate business objectives into prioritized, outcome‑focused product backlogs Ensure alignment with National Grid digital, data, AI, security, cloud, and architecture standards Business Partnership & Stakeholder Engagement Act as the primary product interface for Commercial, Asset Development, and Regulatory stakeholders Own problem statements, value hypotheses, and benefits realization for assigned products Balance business priorities, technology constraints, and regulatory considerations Product Delivery & Lifecycle Management Lead products through the full lifecycle: discovery, MVP, scale, operate, and optimize Drive structured discovery to validate scope, feasibility, benefits, dependencies, and investment cases Partner with engineering, data, AI, and platform teams to deliver secure, high‑quality solutions Value Realization & Performance Define and track product KPIs, adoption, and value realization metrics Continuously improve products by enhancing high‑value capabilities and retiring low‑value features Provide clear product‑level reporting to senior business and digital leadership Governance, Risk & Compliance Ensure products comply with legal, regulatory, security, licensing, and responsible AI requirements Support governance forums, sanction papers, and investment approvals with clear business and technology trade‑offs Operating Model & Capability Development Contribute to the evolution of NGV’s product‑led delivery and operating model Support knowledge sharing and capability development across digital and product communities Qualifications Required Significant experience in Digital Product Management, ideally in asset‑intensive or regulated environments Proven experience delivering data‑ and AI‑enabled products Strong stakeholder management skills, including engagement at senior levels Experience working in agile or hybrid delivery models Preferred Experience in energy, utilities, infrastructure, or industrial sectors Familiarity with cloud‑based platforms, enterprise data solutions, or AI technologies Experience supporting investment cases, discovery phases, or portfolio prioritization #LI-RK1 #LI-HYBRID Salary Waltham: $142k - $166k a year Brooklyn: $152k - $178k a year National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans. Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.