Catering Assistant

Catering Assistant

Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. The Club provides employees with opportunities to contribute to essential operations.

Typical Schedule – Tuesday–Saturday, 10am-6pm - will work later on nights of special functions. Must also be flexible & willing to work Nights; Holidays; Weekends; Mondays.

This position is responsible for the successful administration of Catering events, handling administrative duties, and assistance to the Catering Manager and Club Event Manager.

Works alongside the Catering Manager & Club Event Manager helping members and non-members create event orders for all types of events (including, but not limited to meetings, luncheons, dinners, holiday parties, funeral receptions)

Takes phone calls, emails and meetings with members and non-members to assist in planning events

Works in Jonas to review weekly BEO packets, print, and distribute to the team

Handles printing Private Dining menus for Arlington Room events

Handles the check in process with the Club Events Manager for Club sponsored events (including, but not limited to: Family Bingo, Valentine's Day, Easter, Mother's Day, Independence Day, Thanksgiving, Family Christmas Dinner, Santa Brunch, New Year's Eve, Rooftop Series, Wine Dinners, Pub Nights, etc.)

Delivers all deposit and payment checks to the Admin Office once they have been processed (daily)

Administration work when the following items are needed which includes, but is not limited to: filing contracts, meal cards, menu cards, check in sheets, diagrams, etc.

Handles Post Event feedback questionnaires

Maintains Admin Meeting Room calendar/schedule in Jonas

Keeps an organized and clean workspace

Assists in booking vendors (flowers, music & entertainment, etc.) for all Club sponsored events

Works weddings from set up through dinner service

Discusses event strategy with appropriate Department Heads as outlined by the BEO's and Catering Contracts

Participate in weekly departmental meetings summarizing future events and their details

Identifies and satisfies the guest's needs in a profitable manner

Conducts event space tours with the members or non-members prior to booking an event as required and follows up with the Catering Manager

Assists in creating and updating catering, private dining and wedding packets

Is conversant with all liquor, fire and safety regulations as they apply to the operation of the clubhouse

Has a thorough knowledge of set up, layouts and maximum room configurations for a variety of banquet activities including, but not limited to meetings, weddings and receptions

Assists the Banquet & Food and Beverage department personnel as required

Communicate with the Executive Chef, Executive Sous Chef and Sous Chef in a timely and effective manner regarding future and same day events to ensure ultimate satisfaction for our guests

Knows how to work the Clubhouse event monitors

To exceed the expectations of our members and their guests by offering consistent and courteous service from the time they contact ANCC until the conclusion of the event. Grow and develop as a prominent team player by using effective communication and understanding of everyone's role on our team. Continue to learn and grow in the catering industry.

Supervisory skills

Organizational skills

Quick evaluation and decision-making skills

Ability to answer telephones in a friendly, professional, and efficient manner

Sound command of the English language, both written and spoken

Basic understanding and knowledge of the catering industry

Knowledge of all menu items including food, wine, spirits, and beer

Keyboard and word processing skills, including use of Internet service

Proficient skills in Microsoft Office, specifically publisher

Exceptional verbal & written communication skills and interpersonal skills

Ability to work with minimal supervision

Jonas and Social Tables knowledge is a plus

Ability to handle guest and interdepartmental inquiries in a quick, concise, and polite manner

Ability to fulfill deadlines under any circumstances

Group Health, Dental, & Vision Insurance

Club-Paid Life Insurance

Voluntary Short-term & Long-term Disability

Flexible Spending Accounts (Health & Dependent)

Paid Time Off & Holiday Pay

Employee Assistance Program

401(k) Retirement Program with Matching Contributions

Complimentary Meals

Club-sponsored Staff Events

Five Star Employee Recognition Program

Employee Appreciation Fund – A holiday gift to employees funded solely from voluntary contributions made by Members of the Club

Army Navy Country Club is an EEO

This job is a civilian position and does not require military service (including commission and enlistment)