Senior Project Manager

Department: Corporate IT

Reports To: VP Corporate IT

Position: Senior Project Manager

Location: Hybrid / Greater Chicago Area

Classification: Exempt

Job Type: Full Time

Position Summary

The Senior Project Manager drives day-to-day execution across a portfolio of concurrent technology initiatives supporting COEO's growth through acquisition. This role turns strategic priorities into detailed plans, milestones, and tracked deliverables, and keeps cross-functional teams, vendors, and stakeholders aligned on status, dependencies, and next steps.

Keys to Success: Follow-Through – driving action items to closure, escalating blockers early, and flagging slippage before it affects milestones; Structured Planning – maintaining accurate plans, milestones, and RAID logs across several concurrent initiatives; Stakeholder Alignment – keeping vendors, technical leads, and business teams aligned on status, dependencies, and next steps through clear, fact-based updates.

Growth Path: Opportunity to grow into a Program Manager or broader portfolio leadership role as COEO's technology portfolio expands through acquisition.

Requirements:

  Required

· 7+ years of project management experience running multiple concurrent technology projects

· Proven discipline in detailed planning, tracking, and follow-through

· Experience coordinating vendors and implementation partners against deliverables

· Proficiency with Jira and Confluence

· Enough technical fluency to follow system integration and data discussions

Preferred

· Experience with CRM, billing, or ticketing platform implementations (Salesforce, Rev.IO, or similar)

· Experience in telecom or managed services

· Experience integrating systems after an acquisition

· PMP or equivalent certification

· Familiarity with Scaling Up / Align or a similar planning framework

· Working familiarity with AI tools and automation to streamline status reporting, meeting notes, and action-item tracking.

Responsibilities:

  Planning and tracking

· Build and maintain detailed project plans, milestones, and deliverable trackers for each initiative

· Maintain an integrated view of timelines and dependencies across initiatives

· Keep quarterly priorities, metrics, and tasks current in the company's planning system

Execution and follow-through

· Run working sessions, standups, and project meetings: agendas, notes, decisions, and action items

· Drive action items to closure and escalate blockers early

· Maintain risk, assumption, issue, and dependency logs; flag slippage before it affects milestones

Vendor and stakeholder coordination

· Track vendor and implementation partner deliverables against agreed scope and milestones

· Coordinate with Finance, Sales, Operations, and acquired-company teams on cross-functional dependencies

· Schedule and track technical evaluations and due diligence performed by technical leads

Reporting

· Produce weekly status rollups for program leadership

· Prepare inputs for monthly strategic project reviews and executive updates

· Keep Jira and Confluence current as the source of truth for project status