Senior Event Operations Supervisor

Job Description

Job Description

1 Openings AvailableAbout PSQ ProductionsPSQ Productions is an Orange County-based live events, venue operations, and public assembly management company. We produce festivals and community events, promote live music, manage public assembly venues, and provide operational support to sports arenas and event facilities. Our work spans event production, venue management, event operations, guest services, logistics, safety coordination, vendor management, and on-site execution. We are seeking creative trailblazers who embody our core values and are tech-forward, culture-minded, and ready to make a tangible impact on Orange County communities through unforgettable experiences. At PSQ Productions, I AM PSQ means every employee represents the people we serve. Our team members help create the experience guests remember, the trust our partners rely on, and the standards our company is known for. We expect every employee to demonstrate PSQ's core values: Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented, and Quality. These values guide how we serve guests, support teammates, solve problems, and execute events.SummaryThe Event Operations Supervisor Senior is responsible for supporting the planning, preparation, execution, and closeout of PSQ Productions events and venue operations. Under the direction of the Manager of Operations, this position serves as the lead field operations team member during assigned events, providing functional supervision and shift direction to event operations staff, part-time supervisors, janitorial/custodial personnel, vendors, and contractors. The role supports site readiness, staffing coordination, equipment and inventory management, vendor coordination, and day-of-event operational execution to ensure events are conducted safely, efficiently, and in accordance with PSQ Productions standards.This position requires strong operational judgment, professionalism, attention to detail, and the ability to lead teams in a fast-paced live event environment while maintaining a high standard of service, safety, and accountability.Essential Job Functions:Coordinate event setup, breakdown, and operational readiness, including site plans, event timelines, maps, equipment lists, and operational checklists.Support load-in, load-out, vendor arrivals, event layouts, venue logistics, and timeline adherence in alignment with approved plans, venue standards, safety requirements, and public assembly expectations.Track and support operational needs before, during, and after events, including barricades, fencing, signage, radios, tables, chairs, tents, restrooms, trash, utilities, equipment, supplies, and other event assets.Conduct site walks before, during, and after events to identify needs, safety concerns, incomplete tasks, or operational issues, and communicate findings to the appropriate team members.Serve as Shift Lead during assigned events by leading pre-shift briefings, providing functional supervision and shift direction to operations crew, part-time supervisors, janitorial/custodial personnel, vendors, and contractors, delegating tasks, monitoring coverage and break compliance, and serving as the first point of escalation for operations staff.Coordinate with Event Management, Front of House, Food and Beverage, Security, Parking, Marketing, vendors, contractors, and other internal and external partners to support event readiness and operational execution.Communicate operational updates, changes, issues, and priorities; escalate staffing, vendor, safety, guest, or operational concerns to the Manager of Operations or designated Manager on Duty.Track operations inventory, equipment, and supplies, including check-in/check-out processes, organized storage areas, workspaces, and event equipment zones; report damaged, missing, or low-stock items to the Manager of Operations.Assist with purchasing requests, receipts, invoices, vendor records, event files, schedules, notes, project management tools, task lists, and other operational documentation in accordance with company procedures.Support meeting preparation, post-event recaps, issue tracking, survey feedback, action items, and recommendations for operational improvement.Follow PSQ Productions safety policies, venue procedures, emergency protocols, and applicable regulatory requirements; promptly report workplace injuries, hazards, equipment concerns, or unsafe conditions to Management.Maintain professionalism when interacting with employees, vendors, clients, guests, agency representatives, community partners, and other stakeholders.Perform any other duties as assigned by your supervisor and as business dictates. Minimum QualificationsTo perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Minimum 1 to 3 years of experience in event operations, live events, venue operations, production support, hospitality operations, logistics, recreation, or a related field.Previous experience providing shift leadership, crew direction, or functional supervision in an event, venue, hospitality, operations, or public assembly environment preferred.Strong organizational skills with the ability to manage multiple tasks, timelines, and priorities.Clear verbal and written communication skills.Ability to work effectively with internal teams, vendors, contractors, event staff, and public agency partners.Ability to remain calm, professional, and solution-oriented during time-sensitive event situations.Basic proficiency with Microsoft Office, Google Workspace, project management tools, scheduling tools, and event documentation.Ability to work a flexible schedule based on event needs, including nights, weekends, holidays, early mornings, and extended event days.Ability to follow safety protocols, company procedures, and supervisor direction.Valid California driver's license and acceptable driving record if driving is required for company business. Physical/Mental Requirements and Working EnvironmentAbility to stand, walk, bend, lift, carry, push, and pull during event setup, operation, and breakdown.Ability to lift up to 50 pounds with or without reasonable accommodation.Ability to work outdoors and move throughout large event sites.Ability to work in changing weather conditions, including heat, cold, wind, and rain.Ability to work around loud sound, crowds, moving equipment, vehicles, vendors, and changing site conditions.Ability to work in office, venue, warehouse, outdoor, and live event environments.Ability to maintain focus and professionalism during high-volume, high-pressure, and time-sensitive events.Ability to read event documents, follow written procedures, communicate by radio or phone, and respond to changing operational needs.Ability to work long and irregular hours when required by event schedules. Benefits and PerksAt PSQ Productions, we value the people who bring our events, venues, and guest experiences to life. Eligible employees may receive access to benefits and perks designed to support health, time away, financial wellness, and connection to the events we produce.Health Premium medical and dental plan options are available to eligible employees, providing high-quality coverage to support employee health and well-being.Time Away Eligible full-time employees receive unlimited paid time off, along with applicable sick time and leave benefits in accordance with company policy and applicable law.Wealth PSQ Productions participates in CalSavers, California's retirement savings program, giving eligible employees access to a retirement savings option.Cell Phone Stipend Eligible employees may receive a cell phone stipend in accordance with company policy to support business-related communication needs.Experience Employees may receive complimentary event tickets for themselves and eligible family members, based on event availability, role eligibility, and company guidelines.Culture Our team members have the opportunity to work in a fast-paced live events environment, support community experiences, and be part of a company that values Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented thinking, and Quality.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Duties and responsibilities may be assigned, modified, or changed with or without notice.