Lead Direct Support Professional

Support members participating in CalAIM Community Supports Housing programs, including Housing Transition Navigation Services, Housing Tenancy & Sustaining Services, and Housing Deposit assistance. Conduct outreach and complete intake assessments for members in need of housing Build strong partnerships with housing providers, shelters, landlords, and community organizations to improve housing access and long-term stability. Provide comprehensive, person-centered housing care management to a diverse panel of high-needs members (including individuals experiencing severe mental health conditions and substance dependencies). Spend approximately 65% of your time in the field (home inspections, shelters, community settings) Conduct in-person visits, assessments, and follow-ups Travel locally within county and surrounding counties Manage and coordinate the application pipeline for housing resources, including processing critical documents like Housing Deposit Services (HDS) packages and coordinating landlord allocations. Participate in community outreach efforts including events, partnerships, and local engagement to build referral routes. Navigate seamlessly and concurrently across multiple primary platforms. Complete high-fidelity chart notes and clinical documentation in real-time following state guidelines. Requirements Strong understanding of the housing system and demonstrated working knowledge of local housing resources, housing navigation, community-based support programs, or transitional housing support workflows (such as Medi-Cal, CalAim, Community Supports, or HUD programs). Experience: 3–5 years in case management, social services, or healthcare Experience with: Medi-Cal, CalAIM, and Community Supports programs (preferred) Strong understanding of healthcare systems, managed care, and community resources Excellent communication, empathy, and cultural competence Strong organizational and time management skills Must be proficient in technology, including case management systems, EHR platforms, and documentation tools Ability to document in real-time and manage member data accurately Comfortable navigating multiple systems and communication platforms Ability to travel locally within San Joaquin County Valid California Driver’s License and reliable transportation Ability to work in a hybrid, field-based environment Core Competencies Demonstrates expertise in housing navigation and community support programs, with a strong focus on case management and real-time documentation. Proficient in building partnerships with housing providers and delivering person-centered care to high-needs members. Highest-signal resume keywords Housing Navigation Case Management Medi-Cal Experience Community Support Programs Real-Time Documentation ATS Optimization Keywords Hard Skills Housing System Knowledge Intake Assessments Application Pipeline Management Chart Note Documentation Field Assessments Soft Skills Excellent Communication Empathy Cultural Competence Organizational Skills Time Management Certifications & Qualifications Valid California Driver’s License Industry Keywords CalAIM Community Supports Transitional Housing HUD Programs Managed Care Tools & Technologies Case Management Systems EHR Platforms Documentation Tools #J-18808-Ljbffr