Spa Supervisor

Spa Supervisor

The purpose of the Spa Supervisor is to provide support for the spa management team in all areas of the spa to ensure smooth and efficient operational procedures within all departments enabling the staff to provide optimal guest service, specifically the providers, guest reception, spa attendant, and wellness team.

Essential Functions

• Ensure all policies, procedures and standards are implemented, functional, and adhered to consistently.
• Anticipate guest needs.
• Daily opening and closing responsibilities of the spa.
• Support Spa Manager and Director in any administrative tasks including, sales reports, staff performance tracking, coordinating promotions as well as facility maintenance.
• Conduct and support ongoing educational opportunities for associates, including daily line ups.
• Assist in communication between all departments that is necessary for the day to day operations to be successful.
• Attend meetings as required
• Ensure guest satisfaction.
• Resolve any guest issues or concerns that may arise.
• Communicate any guest or associate concerns to the rest of the management team.

Qualifications

• High school or equivalent education required. Bachelor's degree preferred.
• 1-2 years supervisor experience in a spa setting preferred.

Physical Requirements

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

The hourly rate for the Spa Supervisor is $24.00/hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.