Operations Coordinator (Workforce Center)
Saint Louis University
- # Operations Coordinator (Workforce Center)Apply: SLU Saint Louis, MO: Full time: Posted Today: 2026-10119**Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.****JOB SUMMARY** The Operations Coordinator provides tactical planning and support for the Workforce Center. This position ensures a high quality training environment for all clients, and assists with managing relationships with outside clients and vendors, including large employers, training vendors, academic partners and test vendors. **PRIMARY JOB RESPONSIBILITIES*** Evaluates and improves Workforce Center operations to support revenue goals and growth initiatives; makes adjustments as needed to enhance performance* Manages supply vendors and supports access to technology resources* Works closely with external clients, vendors, students, training partners, instructors, and the sales team* Provides administrative and operational support for training delivery, including preparation of materials and coordination of logistical details to ensure courses are set up for success; works in close collaboration with leadership and the training partner to align course operations with strategic goals and program standards; supports communication with instructors and vendors as needed, ensuring timely execution of training activities* Leads the operational implementation of student services and acts as a point of contact for external clients across communication platforms; provides direct support to students throughout their learning experience—from initial inquiry and registration to accessing virtual classes, completing course evaluations, and receiving certificates of completion and digital badges* Continuously updates operational procedures to enhance the student and client experience* Generates and maintains operational reports related to course enrollments, revenue tracking, and cost monitoring; manages purchasing card (P-Card) reconciliation, prepares client invoices, and oversees collections to ensure timely and accurate financial processing* Performs other duties as assigned **KNOWLEDGE, SKILLS, AND ABILITIES*** Proficient in Microsoft Office Suite, Google Docs, Salesforce and Adobe Acrobat* Strong interpersonal skills* Strong verbal and written communication skills* Excellent customer service orientation and client engagement abilities* Strong problem solving skills* Exceptional attention to detail with strong organizational and time management skills* Positive team player with the ability to take direction and complete tasks efficiently* Ability to quickly learn new software platforms, including online registration and evaluation systems **MINIMUM QUALIFICATIONS*** High School Diploma or the equivalent* Three or more years of relevant professional experience **PREFERRED QUALIFICATIONS*** Bachelor's degree **ABOUT THE TEAM**The Workforce Center was established in 2013 to address the skill needs of our modern and fast-paced workplaces. Powered by top-ranked Saint Louis University, the Workforce Center provides premier training solutions to corporations and individuals nationwide. With a mission to fulfill the needs of modern organizations, the Center offers a range of training topics including Cyber Security, Project Management, Agile, Analytics, Software Engineering and more. Learn more about the Workforce Center at SLU.**Function**Staff Program SupportScheduled Weekly Hours:40Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at View phone number on click.appcast.io.
- J-18808-Ljbffr Saint Louis University
Vacancy posted 1 day ago
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