Vendor & Workforce Optimization Lead
Liberty
Liberty is seeking a results-driven leader to optimize outsourced and internal contact center operations. You will govern third-party vendors, drive workforce analytics, and balance customer experience with reliability and cost. This role requires interaction with Procurement, IT, and Legal to optimize contracts and performance. Responsibilities include forecasting, staffing, governance, and reporting across locations, with travel to US sites and occasional Canada head office; leveraging tools #J-18808-Ljbffr Liberty
Vacancy posted 4 days ago
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