Member Experience Lead - Wimbledon Tennis & Pickleball Club
Launch Entertainment
Member Experience Lead - Wimbledon Tennis & Pickleball Club
Do you love being the face of a fun, high-energy club, the person who makes every member feel like a VIP the second they walk in? Wimbledon Tennis & Pickleball Club in Walpole is looking for a Member Experience Lead to lead our front-of-house team, keep daily operations running smoothly, and bring our social media presence to life.
What you'll do:
- Lead, train, and support our front desk team to deliver 5-star service on every visit
- Oversee check-ins, court scheduling, reservations, and program sign-ups for tennis and pickleball
- Manage membership services, payments, and day-to-day front desk operations
- Create and post engaging social media content that shows off our club's community and events
- Handle member questions, concerns, and feedback with professionalism and care
- Coordinate staff schedules to ensure proper coverage across all programs
- Support hiring, onboarding, and training for front desk staff
What we're looking for:
- Prior experience in customer service, hospitality, or club/fitness operations (leadership experience a plus)
- Comfortable managing Instagram/TikTok/Facebook content
- Outgoing, organized, and dependable, someone who thrives in a fast-paced, people-first environment
- Comfortable with scheduling systems and basic computer tools (training provided)
- Familiarity with tennis or pickleball a plus, not required
- Full-time and part-time schedules available, tell us your availability
- Must be available evenings, weekends, and during peak club hours
- CPR/AED certification preferred, or willingness to obtain
Why Wimbledon:
- Paid training and professional development
- Retirement savings options for all employees
- Medical & Dental Benefits for full time employees
- Employee perks across Momentum Enterprises - My Gym, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture
Apply today - interviews happening now. Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.
Launch EntertainmentVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Member Experience Lead - Wimbledon Tennis & Pickleball Club in Walpole, MA vacancy
- BJ’s Wholesale Club in Dedham, MA seeks a Front End Lead to oversee frontline operations in the Front End Manager's absence and to coach team members for outstanding member service. You will drive... ..., and delivering on membership experience goals, with accountability for...Suggested
- ...Assistant Gym Manager to build relationships with members, drive new member recruitment, and oversee club operations. The role rewards performance with a robust... ...locations. Ideal candidates bring leadership experience, strong communication skills, and familiarity with...Suggested
- Arise Financial in Mansfield, MA is seeking a Member Experience Assistant Manager to lead daily branch operations and deliver exceptional member service while developing a high-performing team. You will report to the Branch Manager and help coach staff, manage audits, and...Suggested
- Arise Financial in Mansfield, MA is seeking a Member Experience Assistant Manager (Assistant Branch Manager) to lead daily branch operations, deliver exceptional member service, and develop a high-performing team under the Branch Manager. The role emphasizes operational...SuggestedFull timeWeekend work
$19 - $23.75 per hour
...World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.... ...member service. The Front End Lead teaches, develops and motivates all... ...coaching for desired membership/member experience goals and results. Ensures that...SuggestedWeekly payFull timeFlexible hoursBJ's Wholesale Club Holdings, Inc.
Dedham, MA4 days ago$22.5 - $28.13 per hour
...A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.... ...by position. Job Summary The Meat Lead is responsible for overseeing meat... ...performance and enhancing the Member experience. A valid ServSafe Food Safety...Weekly payFull timeSeasonal workFlexible hoursBJ's Wholesale Club
Stoughton, MA4 days ago- Life Time Inc. is seeking a Lead Metabolic Technician in Framingham, MA to serve as the... ...-rate based conditioning across the club. The role requires physiology knowledge,... ...skills, and a passion for education and member experience. Excellent leadership and collaboration...
- ...guide a small team, and ensure every guest has a five-star experience. You’ll lead, empower, and energize teammates to maintain our high service... ...Pressure while keeping a positive, high-energy atmosphere for guests and team members alike. #J-18808-Ljbffr The Escape GameFlexible hours
- HEYDUDE is seeking a Wholesale Marketing Experience Manager to lead wholesale branding and customer experience across North American accounts. You will develop visual merchandising, branding and marketing strategies to create a cohesive brand presence in wholesale environments...Seasonal work
- BJ’s Wholesale Club in Stoughton, MA is hiring a Meat Lead to oversee the meat department operations, ensure food safety standards, manage inventory... ...performance. This role supports store performance and member experience with a focus on quality and efficiency. A valid...
- Chestnut Hill Realty in Norwood Gardens is seeking a Working Maintenance Supervisor to lead maintenance operations and deliver first-class resident experiences through hands-on repairs and strong customer service. The role involves managing a team, scheduling work, coordinating...Night shiftWeekend work
- BJ’s Wholesale Club in Dedham, MA is seeking an Assistant Night Manager to ensure merchandise is stocked, presented, and... ...as Manager on Duty, focusing on safety, performance, and member experience. You will lead merchandising tasks, train team members, and coordinate with...Night shift
- ...seeking an experienced Receptionist to run the front desk and lead the reception team with a calm, professional presence. The role... ...environment. You will help ensure smooth front-office processes and a welcoming experience for every guest. #J-18808-Ljbffr WizeHire, Inc
- Starbucks in Westwood, MA is seeking a Shift Manager to lead daily operations, motivate a diverse team, and ensure an outstanding guest experience for every guest. You will coach teammates, oversee opening and closing procedures, manage inventory, and help drive sales...Shift work
$17.5 per hour
...SummaryAs a PT Leader-2, you will lead and develop a team of Fitness... ...at Life Time. You will assist club leadership in bringing the... ...life every day through amazing experiences. You will do this by being responsible... ...for delivering team member one on one's, selling training...Hourly payTemporary workFlexible hours$135.23k - $150.25k
...considered.Our TeamEversource is looking for a Lead Project Controls, Planning & Scheduling... ...and checking the quality of work of team members.Responsible for quality of Engineer of... ...culture. Other required skills include experience using and managing the use of Maximo, P6,...Full timeContract workFor contractorsH1bWork at officeRemote work- ...a Team Leader with 12 or more years of experience for any of their office locations. This... ...will be responsible for developing and leading a team of project managers, engineers, and... ...with multiple water and wastewater team members across the eastern seaboard. The candidate...Work at officeLocal areaFlexible hours
Talent Consultant Group
Foxboro, MA4 days ago $17 - $20 per hour
...Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting... ...and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including...Hourly payWork experience placementSeasonal workLocal areaShift workWalgreens
Foxboro, MA21 hours ago- ...Specialist in Bellingham, Massachusetts. In this role, you will lead the store team in providing exceptional customer service and... ...communication skills, the ability to obtain RSS Certification, and retail experience, preferably in auto parts. O'Reilly values career growth and...Shift work
- ...Outfitters, Inc. in Natick, MA is seeking an Assistant Store Manager to lead the FP Movement store team and uphold our brand standards. You... ..., team development, and delivering an elevated customer experience across in-store and omni-channel touchpoints. Availability for...Flexible hoursNight shift
$20.05 - $35 per hour
...improvements and cross-functional collaboration. This role emphasizes maintaining quality, timely order fulfillment, and strong customer experiences. The wage range for this position is $20.05-$35.00 Hourly, commensurate with experience. #J-18808-Ljbffr Whole Foods MarketHourly pay- BJ's Wholesale Club in Dedham, MA is seeking an Assistant Night Manager for Merchandise who will lead overnight merchandising tasks and coach the overnight team to meet GOLD standards... ...correctly for morning operations and member satisfaction. You will supervise non-...Night shiftDay shift
- ...is seeking an Assistant Store Manager to support the Store Manager, immerse in our brand culture, and drive exceptional customer experiences. You will spend significant time on the sales floor, engaging customers and coaching the team to achieve sales goals. Ideal candidates...
- ...restaurant in Massachusetts is seeking a passionate Shift Lead to inspire their team, ensure customer satisfaction,... ...customer complaints, and provide training to team members. The ideal candidate will have experience in a restaurant or retail setting and exhibit strong...Flexible hoursShift work
- Lead the regional Project Controls Planning & Scheduling Team supporting Transmission,... ...assign, review, and check the quality of team members’ work Build, coach, evaluate, train, and... ..., Business, or equivalent degree or experience desired Minimum of ten (10) years of related...Contract workFor contractorsVisa sponsorship
- ...are seeking an experienced Preconstruction Lead to join our growing team. Position... ...collaboration and problem‑solving among team members. Uphold the company’s commitment to excellence... .... Qualifications At least 5 years of experience in residential or commercial construction...Hourly payContract workTemporary workFor subcontractorLocal area
- Panda Restaurant Group is seeking a Shift Lead to become a central member of our fast-paced, growth-minded team. You will support management in... ...the shift team. You will help create a welcoming guest experience, manage store operations, and gain hands-on cooking experience...Shift work
- Dave & Buster's Management Corporation, Inc. is seeking a Brand Manager to orchestrate a year-round brand experience at Main Event, aligning campaigns, events, and partnerships to drive traffic and profitable sales. The role requires strategic thinking, senior-level collaboration...
$18.15 per hour
A leading retail brand seeks a part-time Sr Brand Ambassador in Dedham, Massachusetts. The successful candidate will provide exceptional... .... You must be energetic, able to multitask, and have retail experience. Competitive pay up to $18.15 per hour and generous employee...Hourly payPart time- Club Demonstration Services (CDS) in Massachusetts seeks an Event Manager responsible for recruiting, hiring and supervising in-store... ...preparation, training and delivering excellent service to Club members. The role requires strong communication with warehouse managers,...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Experience Lead - Wimbledon Tennis & Pickleball Club. Be the first to apply!
