Pool Attendant - Mountain Shadows

Mountain Shadows Resort Pool Attendant

Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stayit's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Responsibilities include:

• Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout our guests' pool experience.
• Be aware of the liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Must have a strong knowledge of hotel dining room hours of operation.
• Obtain necessary service ware items from the kitchen at the beginning of shift. Requisition and stock towels and paper products as needed. Return all dirty service ware to dishwasher at end of shift, and towels to housekeeping.
• Provide prompt, friendly, towel, misting and water service to all guests.
• Assist in the preparation of drinks, when needed, and garnish to standard recipes.
• Move umbrellas and lounge chairs at the request of guests.
• Ensure all pool tables, chairs, and cabanas in service areas are clean and orderly. Maintain cleanliness of these areas throughout the service period. Pick up litter around service and guest area when necessary.
• After guests have departed, will remove dirty dishware, wipe, reset tables as well as reset lounge chairs with new towels.
• Check side duty list for opening and closing procedures.
• Be familiar with emergency safety measures including CPR, the Heimlich maneuver and fire evacuation procedures.
• Attend all scheduled staff meetings and supplemental training sessions.
• Ability to professionally service guests' poolside without assistance during typical service demand.

What are we looking for?

Specific Job Knowledge, Skill and Ability:

• Excellent physical condition in order to lift moderate weights and remain on feet for a prolonged period of time. Must be able to carry food and beverages through crowded areas safely and professionally.
• Ability to push, pull or lift heavy loads weighing up to 50 lbs.
• Able to work outdoors in inclement weather when necessary.
• Works well under pressure.
• Can handle hot plates and equipment.
• A sincere desire to provide the utmost in guest service.
• Solid interpersonal and communication skills. Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
• Strong attention to detail a must.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

County Legal Requirements:

• Must have completed County & State Liquor training.
• Must possess a Certified Food Handlers card, registered with Maricopa County, to be kept on file.

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
• Appearance must always be neat, clean and professional.
• Name badge and proper uniform must be worn at all times.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality