Emergency Medical Service Director (45887)

Under general supervision of the Chief Medical Officer, the EMS Director provides comprehensive oversight for the Winslow Indian Health Care Center Inc. (WIHCC) Emergency Medical Services (EMS) Program. The physician is expected to maintain active clinical skills, practice and credentialing at WIHCC and be familiar with patient care delivered in the Urgent Care Clinic and Emergency Department. The physician also serves as WIHCC's liaison to the Navajo Nation EMS Program. Upholds the principles of WIHCC's Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Maintains regular attendance and punctuality.
• Interviews and examines patients, reviews past medical history, and requests and/or performs diagnostic tests and examinations necessary to obtain all possible Information for each case.
• Diagnoses and treats patients of all ages with a wide range of medical problems, ranging from relatively routine care to more complex, acute, and life-threatening emergency care.
• Provides emergency stabilization as necessary, and arranges appropriate transportation to referral centers and tertiary care facilities when definitive or curative management cannot be adequately provided here at WIHCC.
• Makes appropriate entries of all care provided in patient medical records in accordance with WIHCC policies and procedures, as well as regulatory requirements, requirements of accreditation bodies and third party payers.
• As EMS Medical Director, physician provides on-line and off-line medical supervision of Navajo Nation EMS Program, and serves as member of WIHCC Medical Executive Committee (MEC) and other relevant committees to address pertinent issues relevant to pre-hospital and in-house emergency services.
• Physician oversees EMS staff to ensure appropriate competencies are established and maintained.
• The EMS Medical Director will also work with the WIHCC MEC and Pharmacy and Therapeutics Committee to develop and maintain Scopes of Practice for EMTs and protocols for emergency medication administration.
• The EMS Director will be responsible for participating in periodic peer review activities to assure that licensed independent practitioners working in UCC & ED meet recognized standards of medical care. All records of peer review activities will be submitted to the Chief Medical Officer.
• The EMS Medical Director will do periodic audits of EMS charts including high risk encounters, adverse events and sentinel events to ensure quality and standards of care are being maintained.
• Monitor appropriate clinical indicators and direct department performance improvement activities.
• The EMS Medical Director will maintain membership as Active Medical Staff at WIHCC.
• Requires completion of tasks or duties assigned by a supervisor.
• Upholds all principles of confidentiality and patient care to the fullest extent.
• Adheres to all professional and ethical behavior standards of the healthcare industry.
• Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
• Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.
• Possesses cultural awareness and sensitivity.
• Maintains compliance with all Human Resources requirements.
• Performs other duties as assigned.

Minimum Qualifications:


Degree in Medicine (MD or DO), and completion of an approved residency Emergency Medicine. Board Certification or eligibility required. The position also requires an unrestricted license to practice medicine in the State of Arizona. Bilingual skills in English and Navajo language preferred. Must maintain a valid unrestricted and insurable driver's license. Must successfully pass a background investigation and maintain suitable requirements for a Child Care position. This position is considered as a Child Care position, which requires a satisfactory background check investigation and is subject to the requirements of the Indian Child Protection and Family Violence Prevention Act, as amended (henceforth referred as the ICPFVP Act).

Knowledge, Skills, Ability

• Knowledgeable of, and sensitivity to, cultural and language differences.
• Must have excellent interpersonal skills in handling interactions with hospital staff, other agencies, groups, and patients and families.
• Ability to work as a Team Member and develop productive and cooperative working relationships with health care providers within the facility as well as healthcare providers in hospitals and nursing homes, as well as private practitioners and law enforcement agencies throughout the community.
• Knowledge of strong work ethics in the workplace.
• Knowledge of basic application of confidentiality.
• Knowledge of duties and responsibilities of the position.
• Knowledge of basic computer skills, e.g. Outlook, Word, Excel, PowerPoint.
• Ability to be dependable in attendance and job performance.
• Ability to meet attendance, overtime (if necessary), and other reliability requirements of the job.
• Ability to accept and learn from feedback.
• Ability to effectively communicate both in written and verbal.
• Ability to provide exemplary customer service at all times.
• Ability to interact positively with others and possess great interpersonal skills.
• Ability to multitask and perform well under pressure.
• Ability to have self-confidence.
• Ability to be a great team player.
• Ability to accept and learn from supervisor/peer critique.
• Ability to be flexible and adaptable to the changing needs of the organization.

Physical Demands:

While performing the essential functions of this position, the employee is regularly required to walk, sit, use hands and fingers, handle, or feel objects and equipment, reach with hands and arms, and communicate effectively by talking and hearing. The employee frequently must stand, climb, balance, stoop, kneel, crouch, or crawl and may occasionally use taste or smell. The employee must occasionally lift and/or move objects weighing up to 50 pounds.


Work Environment:

Work is performed in an office setting or outdoor work environment with moderate noise levels. Work environment may involve exposure to physical risks, such as blood borne pathogens, hazardous chemicals, or operating potential dangerous equipment, and requires adherence to all safety protocols. Required work schedules may include evening, weekend, overnight shifts, extended hours, or irregular schedules as operational needs dictate.


As required by P.L. 93-638, absolute preference will be given to qualified Navajo applicants. If there is no qualified Navajo applicant, preference will be given to qualified American Indian applicants.