Senior Collections Representative

Senior Collections Representative (SCR) Responsible for the accounts receivable associated with Golden Gate OB/GYN. Tasks include claim submission, Cirius claims edits, payment posting, Cirius charge edits, RFI edits, lockbox reconciliation, and follow‑up on receivables for commercial, government, contracted, and managed care insurance payers. Resolve patient concerns via phone calls routed through the ACD system and perform all tasks using the CureMD computer system. Handle complex policy and procedural issues related to HMO and PPO payers, ensuring compliance and coordinating with Golden Gate OB/GYN staff for quality outcomes. Responsibilities • Resolve outstanding receivables through constant communication with payers, patients, and staff. • Perform follow‑up via phone or appropriate websites. • Conform to UCSF, MGBS, Golden Gate OB/GYN, and Government HIPAA policies and procedures. Qualifications High School graduate At least one year of follow‑up experience in professional fee billing in a doctor’s office or university setting Ability to work in a changing environment and handle multiple tasks efficiently Good organizational, interpersonal, verbal, and written communication skills Ability to work onsite in Emeryville Preferences Bachelor’s Degree Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range depends on several factors, including your work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement will be guided by the collective bargaining agreement. #J-18808-Ljbffr