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Future Opening: Member Services Representative

Planet Fitness

Member Services Representative

As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create raving fans by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

Your responsibilities include:

  • Ensuring our club is super clean because our members value this and we're known for that too.
  • Finding new and current members to join the fitness trainer in fitness classes.
  • Impressing new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits!
  • Helping the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
  • Being a leader! Be passionate love what you do! Have fun and invite members to do the same!
  • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
  • United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

What you'll bring to the table:

  • Birthdate that confirms you are a minimum of 18 years of age.
  • Passion for helping others.
  • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
  • On-time dependability because you know people are counting on you.
  • High School diploma or GED equivalent.

Physical demands include:

  • Must be able to occasionally lift, push, or pull at least 50 lbs.
  • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
Planet Fitness
Vacancy posted 6 days ago
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