Case Manager- Parent and Child Health (PCH)

Job Title: Parent & Child Health Case Manager

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it's about hope, community, and impact. For over 50 years, we've been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it's needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

For eligible employees, benefits include: Competitive compensation & benefits Medical, dental, vision Company-paid life insurance Flexible spending accounts 403(b) retirement plan

Why VCC?

Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

A robust training & development culture to help you grow and advance your career.

A workplace built on respect, collaboration and passion for care.

Responsibilities

Are you passionate about supporting families and enhancing the health and well-being of children, join our dedicated Dads' Club team! The Parent & Child Health Case Manager will provide tailored case management to fathers and father figures including an individualized service plan with goals and linkage to community-centered support services.

Provide case management, home or field visits, coordinate services for program participants, and assist in program activities and administrative support.

Enroll participants based on program eligibility criteria

Document case management using the program templates (Service Plan, Case Notes, Referral Log, Contact Log, Consent Forms, and other forms as directed)

Monitor the coordination of services and documents additional needs identified for each participant

Monitor utilization of services and care

Encourage and monitor that participants complete the educational sessions

Maintain information on available resources and services in the county and region

Maintain electronic client files as defined by the program

Protect client confidentiality following program protocol by utilizing encrypted email and/or fax, and obtain consent to release information for communication with other agency partners

Administer surveys, screenings, or assessments as defined by the program

Qualifications

Minimum

• High school graduate or equivalent
• Five years' case management experience or equivalent combination of education and experience
• Bilingual English/Spanish
• Valid California driver's license and vehicle insurance

Preferred

• Bachelor's degree in related field with two years' case management experience

Required Skills/Knowledge/Abilities

• Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel

Pay Range $23.00 - $25.00 Depending On Experience