Sales Coordinator

Omni Austin Hotel Downtown, 700 San Jacinto at 8th Street, Austin, Texas, United States of America Job Description Omni Austin Hotel Downtown Experience the energy of Austin while building a career with purpose at the Omni Austin Hotel Downtown. Nestled in the Live Music Capital of the World, our hotel sits just steps from the iconic 6th Street Entertainment District, the Texas State Capitol, and surrounded by legendary live music venues, creative culture, and Austin’s vibrant culinary scene. At Omni, we blend Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin. Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth. We take pride in fostering a culture built on respect, gratitude, and empowerment — one that encourages our team members to learn, grow, and advance within the company. Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality. If you’re friendly, motivated, and passionate about creating memorable experiences, the Omni Austin Hotel Downtown may be your perfect match. Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin — where every day brings something new. Let's take a next step in your career and make the move into a Sales Coordinator role. This critical role has two key components. The first responsibility is to manage all sales data, controls, leads, and reports by following all procedures to ensure compliance from sales managers when working with all systems, including Delphi, FDC, third‑party integrated and non‑integrated lead providers, and other internal platforms. The second responsibility is to accurately complete a variety of administrative duties requested by colleagues within the Sales and Marketing Divisions in order to provide timely and professional service to our guests. Omni Benefits Include Free Downtown Parking in our Underground Garage Associate Cafeteria with Daily Complementary Hot Meals Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long‑Term Disability. 401(K) Match, Pre‑Tax Health Savings Account, and Flexible Spending Amount Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more! Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts Development Opportunities including Discounted E‑Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance This position will: Maintain the Group Rooms Control Log (GRC) and FDC database Daily logging and distribution of all incoming leads Research, distribute, and log all leads from Global Sales Offices, telephone and other sources Give group histories to other hotels, and obtain them on behalf of the hotel as needed Must have or be able to rapidly develop full knowledge of the Omni Sales Administration Manual and ensure that all standards and procedures are followed Expert with Salesforce Report Builder and Excel Attend Weekly Support Staff Meetings Schedules and prioritizes work load to meet deadlines of all managers Maintains account files and ensures that all information is included in file, i.e. post‑convention reports, letters, fax information, etc. Professionally answers calls to the sales office and accurately takes messages, as applicable Ensure that all managers receive messages in a timely manner Assists in generating proposals with information accurate and specific to each client Assists with site inspections Gathers materials and mails packages to clients as necessary Takes detailed inquiry leads and submits to appropriate manager Takes minutes at meetings as directed Orders office supplies and maintains functionality of office equipment Other duties as assigned Support the efforts of the sales team to drive top line revenue for the hotel. Manages and assigns all sales inquiries for group, catering, and private dining sales. Assist sales managers with preparation of contracts, proposals, and addendums. Create departmental POs and maintain inventory of office supplies, collateral, and promotional items Accurately record and process direct opportunities in hotel sales system (Delphi and Tripleseat) Assist clients and media in the absence of the Sales Manager Coordinate client site inspections and preplanning visits Assist managers with RFP responses, and meeting arrangements as needed Candidates may possess: Must be self‑directed, motivated and demonstrate intuitive customer service and interpersonal skills Passionate for hospitality and effectively engages with internal and external clients Communicates clearly, concisely, and openly in all interactions Has exceptional attention to detail, organizational, analytical and time management skills Multi‑tasks and prioritizes in a fast‑paced work environment Exercises sound judgment, evaluates situations and utilizes appropriate and creative resources to solve problems Is technologically savvy, with a working knowledge of Microsoft Office, Excel, Delphi FDC and Opera preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. Omni Austin Hotel Downtown, 700 San Jacinto at 8th Street, Austin, Texas, United States of America #J-18808-Ljbffr Omni Hotels & Resorts