NETWORK SYSTEMS ADMINISTRATOR

Network Systems Administrator

gyro is the Global Ideas Shop. We are 600 creative minds strong, united by a single mission: to produce ideas that are humanly relevant. We bring together a myriad of talents, including visionaries, artists, strategists and experts across a range of disciplines, to fulfill this mission for our clients. We are bound by our core beliefs in open thinking, the desire to embrace change and the belief that great ideas can come from anyone and anywhere. We call this unconventional culture UNO. It celebrates inspiration, collaboration and mutual respect and it is what defines us.

As a vital part of gyro, you'll be comfortable building the kind of closeness with others that means you know the punch lines to each other's jokes, what everyone's favorite pizza is and quite possibly share the stories that you shouldn't. You will smile, even when it's tough because you know you are not alone. We talk to each other, we work together and we share all the challenges and triumphs a creative life brings. This is UNO.

If you choose to join us, this is what you will do while you are here.

We are looking for someone who will bring:

• Provide information technology, audio and video technical support to employees in North American locations of gyro, particularly those in the Eastern United States.
• Ideal candidates should be self-starters, capable of working with minimum direct supervision.
• Provide onsite and remote technical support, training, and troubleshooting to gyro computer and A/V systems users, primarily those in the United States.
• Provide support of A/V meetings and technology projects that may involve clients.
• Support infrastructure maintenance and projects.
• Be in the office regularly – this is not a remote work position.
• Must be able to become Apple certified (Apple Certified Mac Technician) within 6 months of hire date.
• Other senior managers with whom the Network Systems Administrator will work are the Director of IT, and the location General Manager/President.

Qualifications

Experience we're looking for:

• Recent Apple Macintosh technical knowledge and experience is absolute.
• Apple Macintosh OS X versions 10.6-10.10.
• Apple Macintosh Server OS X version 10.6-10.10.
• Information technology degree or experience in technology within marketing/advertising businesses is a plus. No specific degree or certification is required.
• Any ITIL, A+, Macintosh, Cisco, and Microsoft Certifications would be a plus.
• 3-5 years supporting Macintosh and Windows computers in a mixed environment.
• Microsoft Windows 7 and 8.
• Command line and shell scripting experience.
• BlackBerry, Android, and Apple iOS operating systems, configuration, migration and connectivity.
• Microsoft Office 2010 for Windows, Office 2011 for Mac.
• Microsoft Active Directory 2008 and Exchange Server 2010.
• Microsoft Lync 2010.
• Printers/Copiers and PostScript Raster Image Processors (RIPs)
• Entry level Cisco switching, wireless, routing, and VoIP telephony.
• AV systems and audio/video conferencing.
• Some knowledge of Adobe Creative Suite component applications is beneficial.
• Any exposure to website development, search analytics, print and artwork production are a plus.