Marketing and Communication Coordinator

Job Description

Job Description

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a Marketing & Communication Coordinator to join our agency's Philanthropy & Communication team. This full‑time role is responsible for shaping how we tell our story, helping us reach more people in need of support, and inspiring action through impactful marketing campaigns.

Key Responsibilities

• Manage the agency's brand, image, and marketing materials across print and digital platforms.
• Create and update flyers, brochures, website content, and internal/external marketing pieces to ensure accuracy and cohesion.
• Develop and produce newsletters, social media content, graphics, videos, and other digital communications.
• Build and maintain relationships with media outlets; write and coordinate press releases and media responses.
• Lead marketing efforts for special events, including campaign development and creation of print and digital materials.
• Collaborate with leadership to support agency-wide marketing strategies and coordinate advertising opportunities.

These responsibilities provide a foundation for the role but may grow and evolve to meet the dynamic needs of our organization.

Qualifications

Minimum Education: Associate's degree in marketing, communication, graphic design or related field

Preferred Education: Bachelor's degree in marketing, communication, graphic design or related field

Minimum Experience: 1+ years professional experience in Communications, PR or related field. 1+ year proven experience with social media management, content creation, and analytics.

Preferred Experience: 3+ years work experience in Communications, PR or related field; experience with email marketing platforms, such as Constant Contact; Graphic design experience (Canva or Adobe); Website maintenance and design (WordPress and/or SharePoint); Experience preparing press releases and securing media coverage.

Skills and Competencies

• Strong organizational and time management skills with the ability to manage multiple projects and deadlines on an independent basis.
• Exceptional written and verbal communication, interpersonal, and computer skills.
• Ability to work in a highly collaborative environment as part of a cohesive team across the agency.
• Flexibility to attend occasional evening and/or weekend meetings/events.
• Articulate, polished, and professional demeanor with a strong work ethic, initiative, and confidence.
• Demonstrated commitment to and experience working with diverse populations.
• Ability to establish and maintain relationships within and outside the agency in a professional manner.
• Valid driver's license and a driving record that allows driving for the agency per our policies.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.

Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.

We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.