FS8 - Front Desk Associate

divh2F45/h2pF45 Trainings mission is to deliver results-driven functional training designed for every fitness level from elite athletes to those just beginning their wellness journey. Through expert coaching, team-based workouts, and performance-focused programming, we help individuals build strength, improve endurance, and achieve their personal fitness goals in a supportive community environment./ph2FS8/h2pFS8s mission is to create intelligent, low-impact, high-performance workouts that strengthen the body, improve mobility, and support long-term wellness. The brand focuses on combining functional strength training with Pilates precision and mindful movement to help members move better, feel stronger, and build sustainable fitness habits./ppThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate./ppApplicants, please be aware your data collected is governed by F45s privacy policy. Please see the F45 privacy policy for details./ph3Job Title/h3pJob Description/ppBenefits: Employee discounts, opportunity for advancement, training development, wellness resources/ppLocation: FS8 Center City Philadelphia, 722 Chestnut St Philadelphia, PA 19106/ppWhat Youll Do:/pulliGreet members and guests warmly, create an energizing first impression, and maintain a positive studio atmosphere throughout every shift/liliBook, reschedule, and follow up on class reservations proactively ensuring every member gets into their next class/liliHandle in-studio membership sign-ups, renewals, and questions about pricing, packages, and class formats/liliSell and assist with FS8 merchandise, keeping the retail area stocked, organized, and visually appealing/liliSupport social media efforts capturing studio content, posting Stories, and engaging with the local wellness community online/liliAssist with day-to-day administrative tasks including emails, scheduling support, and member communications/liliMaintain a clean, tidy studio sweeping, wiping down equipment, restocking supplies, and keeping common areas pristine/liliBe a knowledgeable resource for members and prospects on classes, instructors, and the FS8 method/liliAssisting with studio set up and off site events/liliCommunicating any employee or client complaints and grievances to management, and supporting a timely and appropriate resolution/liliProactively identifying and reporting any visible maintenance or equipment issues to ensure a safe and seamless client experience/li/ulpWho You Are:/pulliGenuinely passionate about Pilates, fitness, and the wellness space you live the lifestyle/liliA natural communicator who is warm, articulate, and at ease talking with a wide range of people/liliDetail-oriented and organized, with the ability to juggle multiple tasks during busy class transitions/liliComfortable and confident on social media platforms (Instagram especially)/liliA self-starter who takes initiative and doesnt need to be asked twice/liliSales-minded and excited to share and recommend memberships and merchandise/liliReliable, punctual, and proud of the space you help run/li/ulpRequirements:/pulliAvailability for a minimum of 15 hours per week, including consistent weekend shifts (Saturday and/or Sunday availability is required)/liliPrevious customer service, retail, or front desk experience preferred/liliExperience with booking or studio management software a plus (Mindbody, etc.)/liliInterest or background in Pilates, yoga, or group fitness strongly preferred/liliBasic computer proficiency and comfort with digital communication tools/li/ulpPerks:/pulliComplimentary membership (Apex owned studios)/liliStaff discounts on FS8 merchandise/liliBe part of a close-knit, passionate team in a growing global studio brand/liliOpportunity to grow/li/ulpCompensation: $15.00 per hour/p/div