Property Manager - Upscale Apartment Homes

Property Manager - Upscale Apartment Homes

Are you an experienced Property Manager that loves to bond with your communities while working for a Management Company that is compassionate towards their employees and communities?

If so, you've found that company. We have been in business for over 30 years and have a great passion of providing a wonderful home for our residents and a great place to work for our employees.

With over 100 dedicated full-time employees in South Carolina, Oklahoma, and Massachusetts, we self-manage our properties. We believe our properties are living parts of the community, so we strive to bond with each of our local communities through our daily work – and charitable efforts.

If this sounds like a company you would like to work for, please review the job description below.

Job Title: Property Manager

Duties and Responsibilities:

Financial:

1. Demonstrate the ability to understand financial goals, operate the property in accordance with the Property Management Policies and Procedures Manual.
2. Maintain accurate records of all property transactions and submit on a timely basis (i.e. rent rolls, delinquency reports, move-in/move-outs, etc.)
3. Ensure all rents and late fees/check charges are collected posted and deposited in a timely manner
4. Generate necessary legal action, documents and process in accordance with State and Company guidelines.
5. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
6. Ensure that A/P invoices are entered into the accounting software and are submitted to the corporate office for payment, handle petty cash and all funds.

Leasing:

1. Ensure property is leased to fullest capacity
2. Utilize marketing strategies to secure prospective residents
3. Confirm that leasing techniques are effective in obtaining closing.
4. Confirm that leasing staff gather information about market competition in the area and file.
5. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data etc. to be able to give up to date and proper information when requested by others.
6. Represent the company in a professional manner at all times.

Administrative:

1. Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
2. Confirm all leases and corresponding paperwork are completed and input to software system accurately and on a timely basis.
3. Ensure current resident files are property maintained
4. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.

Resident Retention:

1. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
2. Develop and/or implement resident retention programs (i.e. resident functions, special promotions, monthly newsletters, etc.)
3. Ensure distribution of all company or property issued notices (i.e. bad weather, emergency, etc.)
4. Consistently implement policies of the property

Personnel Management:

1. Consistently use successful techniques and company directive to screen, hire, orient and train new personnel
2. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership.
3. Plan weekly/daily office staff schedules and assignments
4. Coordinate maintenance schedule and assignments with Maintenance Supervisor
5. Oversee weekly payroll to corporate. Includes tracking PTO, sick days and floating holidays of property staff.
6. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation with Supervisor and Human Resources Manager
7. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
8. Ensure all administrative processes involving personnel are handled on a timely basis (i.e. performance evaluations, time sheets, change of status forms, etc.)

Maintenance:

1. Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular property inspections and tours.
2. Assure quality and quantity of market ready apartments.
3. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
4. Ensure that all service requests are recorded and communicated appropriately to maintenance.

Qualifications:

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Position requires a minimum of 1 year on site Property Management experience.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Effectively convey ideas, images and goals to a diverse group of personalities.
• Must possess a positive attitude and the ability to smile under all circumstances
• Competence with Microsoft Office Suite including Word, Excel and Outlook as well as Property Management software.

• Be able to work evenings and weekends.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
• Attendance is an imperative job function

*Other job duties may be assigned.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. This job description does not constitute an employment contract between the company and any employee. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operations.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Summerville, SC 29483: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• RealPage: 2 years (Preferred)
• Property Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)
• Property Managers License (Preferred)

Work Location:

• One location

Work Remotely:

• No