Business Office Manager

Job Summary Business Office Manager is responsible for overseeing and managing the administrative, financial, and clerical functions in a healthcare, long‑term care, or assisted living facility. This Full‑Time position is located at Convalarium Care Center, Dublin, OH 43016. Salary range: $65,000.00 annually. Responsibilities include billing, accounts payable/receivable, payroll, financial reporting, and ensuring compliance with regulatory and organizational policies. Key Responsibilities Financial Management Oversee billing and collection processes, ensuring accurate and timely invoicing for services provided to residents. Manage accounts receivable and payable, process payments and keep accurate financial records. Prepare and submit monthly statements, budgets and forecasts for management review. Ensure compliance with financial policies, regulations and standards. Collaborate with department heads on budget management and cost control measures. Resident Billing and Accounts Supervise preparation and distribution of resident billing statements and address discrepancies. Work with residents, families and responsible parties to resolve billing inquiries, establish payment plans and explain financial options. Ensure timely filing of insurance claims and follow up on pending or denied claims. Monitor and track resident account balances, payments and collections. Payroll and Employee Benefits Oversee payroll process, ensuring accurate and timely payroll for all employees, including benefits administration. Maintain payroll records and comply with labor laws, tax regulations and company policies. Coordinate with HR for administration of employee benefits such as health insurance and retirement plans. Office Management Supervise and manage office staff, including hiring, training and performance evaluation. Oversee organization and maintenance of resident files, financial records and essential documents. Maintain an efficient, professional and organized office environment. Order and manage office supplies and equipment. Regulatory Compliance Ensure compliance with all federal, state and local regulations related to financial operations, billing and insurance claims. Prepare for and participate in audits, inspections and surveys by regulatory agencies. Maintain accurate and secure resident financial records. Customer Service Serve as contact point for residents and families regarding financial matters. Respond to inquiries and concerns with professionalism and empathy. Collaborate with nursing and administrative teams to address resident needs and support high‑quality care. Qualifications Education: Bachelor’s degree in Business Administration, Accounting, Healthcare Administration or related field preferred. Experience: 3–5 years in business office management, preferably in healthcare, long‑term care or assisted living; experience with financial management, billing, and accounts payable/receivable required. Skills: Strong financial management, budgeting and reporting skills. Proficiency in accounting software, billing systems and office tools (e.g., Microsoft Office). Excellent communication and interpersonal skills. Strong leadership and team management abilities. Knowledge of Medicare, Medicaid and private insurance billing processes. Strong problem‑solving skills and attention to detail. Benefits Health benefits including Medical, Dental and Vision 401(k) with company match Early pay via Tapcheck Employee perks and discount program PTO, company holidays and floating holidays Referral bonus program Mentorship programs Internal and upskilling growth opportunities Continued education loan repayment program powered by Clasp #J-18808-Ljbffr Convalarium of Dublin