RFP Specialist

Role Overview As a member of Voya’s Retirement RFP Team, the RFP Specialist is responsible for assessing, planning, and delivering high‑quality Request for Proposal (RFP), Request for Information (RFI), and consultant questionnaire responses. Responsibilities Assess incoming RFP/RFI requests to develop response strategies, identify resource needs, and establish timelines to support on‑time delivery and strong advancement outcomes. Manage multiple concurrent proposal projects with varying complexity under tight deadlines. Support proposal development across multiple market segments, including Small‑Mid Corporate, Tax Exempt, Government, Large Corporate, Defined Benefit (DB), and Non‑Qualified (NQ) markets. Leverage proposal automation tools and platforms (e.g., Catapult, Envestnet, ProposalTech, RFPDirector, Responsive) to log, track, and complete proposal responses. Research and develop responses through collaboration within proposal systems and with key stakeholders. Partner with subject matter experts (SMEs) across functions (e.g., Senior Management, Legal, IT, Product, Plan Administration, Implementation, Investments) to gather and incorporate accurate content. Collaborate with Business Development, Sales, and other teams to ensure all proposal components are complete and aligned. Draft new content as needed, translating complex or technical information into clear, concise, and compelling language for inclusion in the proposal content library. Communicate differentiated value propositions tailored to client and prospect needs. Perform formatting, proofreading, and editing to ensure proposals meet quality expectations and adhere to branding standards. Manage proposal production requirements, including print configurations and electronic delivery schedules. Identify opportunities for process improvement and contribute to the development and adoption of best practices. Participate in ongoing reviews of proposal content and partner with content owners to ensure accuracy and relevance within the content library. Provide mentorship and guidance to other RFP Specialists, as applicable. Perform additional duties as assigned. Qualifications Bachelor’s degree or equivalent experience. Minimum of 3 years of RFP writing experience. Strong planning, problem‑solving, and organizational skills. Excellent research, decision‑making, and prioritization capabilities. Strong written and verbal communication skills. Strict attention to detail. Ability to manage multiple priorities and deadlines independently. Proven ability to collaborate with a wide range of functional and technical SMEs. Preferred Qualifications Advanced understanding of Retirement Services. Experience managing complex projects with multiple stakeholders and tight timelines. Experience with Responsive (formerly RFPIO) or similar proposal automation platforms. Intermediate proficiency with Office 365 tools (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Planner, Copilot). Compensation Annual base salary range: $77,580 – $96,980 USD. In addition to base salary, Voya offers incentive opportunities based on role to reward the achievement of annual performance objectives. Benefits Health, dental, vision and life insurance plans. 401(k) savings plan with generous company matching contributions (up to 6%). Voya Retirement Plan – employer paid cash balance retirement plan (4%). Tuition reimbursement up to $5,250 per year. Paid time off – 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time – 40 hours per calendar year. Flexible hybrid schedule – working some days in the office and some days remotely. Equal Employment Opportunity Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact the designated accommodations contact. #J-18808-Ljbffr