Account Services Assistant

Account Services Assistant

At Safety National, we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your successboth personally and professionally. Ready to grow with us? Apply today!

This opportunity is in the Account Services Department. Responsible for seeing policies through to the finish line, our Account Services Department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department's relationship allows for cross-training opportunities and plenty of collaboration.

Role Description: As an Account Services Assistant (internally known as "Premium Audit Assistant"), you will provide administrative support that helps keep our Premium Audit operations running smoothly and efficiently. In this entry-level role, you will coordinate the lifecycle of excess standalone and out-of-state primary workers' compensation audits by ordering audits, tracking their progress, maintaining documentation, and ensuring timely communication with brokers, third-party audit vendors, underwriting, and internal business partners. You will organize multiple priorities while following established procedures and service standards, helping deliver quality work that supports departmental and corporate objectives. If you enjoy working in a collaborative environment, providing exceptional customer service, and keeping details organized, you'll find opportunities to learn, contribute, and grow with our team.

Non-Exempt: Please note, this position is classified as Non-Exempt under federal wage and hour laws. As such, you will be required to clock in and out for all hours worked and will be eligible for overtime pay for any hours worked over 40 in a given workweek.

Qualifications:

• Some college coursework preferred.
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO.
• Experience using the Microsoft Office Suite.
• Strong customer service orientation and commitment to delivering exceptional service.
• Excellent organizational and time management skills.
• Ability to prioritize multiple assignments and effectively manage competing deadlines.
• Strong verbal and written communication skills with sound problem-solving abilities.
• Ability to collaborate effectively in a team environment.

Preferred Qualifications:

• Administrative or office support experience.
• Experience supporting operational processes in an insurance, financial services, or professional services environment.
• Ability to build productive relationships with internal and external business partners.
• Interest in identifying opportunities to improve workflows and processes.
• Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First: In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $41,000 to $52,500. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.