Warehouse Data Clerk

Job Description

Job Description

Hours of Operation:

Monday - Thursday:  8:00 AM - 5:00 PM

Friday:  8:00 AM - 4:30 PM

Summary: This position supports accurate inventory management, data entry, shipping, receiving, and administrative coordination for the optical warehouse and lab. The role helps ensure inventory information, product records, and patient-related materials are accurate, organized, and available to support daily operations.

Primary Areas of Responsibility:

• Maintain accurate inventory, pricing, frame, product, and vendor information in company systems.
• Support lab and warehouse operations by assisting with shipping, receiving, returns, exchanges, and product distribution.
• Help keep electronic and physical records organized, accurate, and up to date.
• Communicate with optical staff, inventory personnel, vendors, and management regarding inventory-related needs or issues.

Essential Functions

Inventory Data Entry and Record Maintenance:

• Accurately enter inventory, vendor shipments, frame details, and product information into OfficeMate and other company systems.
• Review inventory data for accuracy and promptly report discrepancies or missing information.
• Maintain current product descriptions, vendor details, pricing, SKU data, and related inventory records.
• Support new frame launches, product updates, and monthly inventory reconciliation by entering, validating, and organizing required data.
• Maintain organized electronic and physical inventory records to support accurate reporting and daily operations.

Packing, Shipping, and Lab Support:

• Pack and ship product returns, defective frames, and location-based exchanges accurately and on schedule.
• Assist with shipping and receiving inventory, including supplies, completed eyewear, and other optical materials.
• Support the distribution of completed eyewear and optical supplies to individual office locations.
• Assist in the optical manufacturing lab as needed to support workflow and operational needs.

Administrative and Communication Support:

• Generate inventory, shipping, receiving, and operational reports as requested.

• Maintain organized filing systems for shipping, receiving, and inventory documentation.
• Communicate clearly with optical staff, inventory personnel, vendors, and management regarding inventory-related questions, issues, or updates.
• Perform additional administrative, warehouse, and operational duties as assigned.

Essential Competencies

Accuracy and Organization

• Maintains a high level of accuracy in data entry, inventory transactions, and recordkeeping.
• Manages multiple tasks, priorities, and documentation requirements in an organized and efficient manner.

Reliability and Accountability

• Demonstrates dependability by meeting deadlines, following through on assigned tasks, and maintaining consistent productivity.
• Handles inventory information responsibly and maintains confidentiality when appropriate.

Customer Focus and Teamwork

• Supports internal customers by keeping inventory information accurate, accessible, and up to date.
• Collaborate effectively with warehouse staff, optical teams, and support center personnel to meet organizational goals.

Position Type and Expected Hours

This is a regular, full-time position based at the Windham Support Center. The standard schedule is Monday through Friday; however, additional hours may be required during inventory counts, system conversions, or other business needs.

Qualifications

Required Qualifications:

• High school diploma or equivalent.
• Strong basic math skills and the ability to review information for accuracy.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Excellent attention to detail, accuracy, and recordkeeping.
• Strong organizational and time-management skills.
• Ability to work independently and collaboratively as part of a team.
• Strong verbal and written communication skills.

Preferred Qualifications:

• Experience with Officemate or similar inventory management software.
• Previous experience in an optical, healthcare, retail, or warehouse environment.
• Knowledge of optical products, including frames and lenses.
• At least one year of experience in data entry, inventory control, warehouse operations, or administrative support.